Katia M.
Fantastic customer service 🩷
Fantastic customer service 🩷
Response from Froya OrganicsSep 2, 2026
Thank you, Katia!! 💗 This made us smile. All the best, Tobias @ Frøya

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Froya Organics (froyaorganics.com) has 10,474 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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Katia M.
Fantastic customer service 🩷
Response from Froya OrganicsSep 2, 2026
Thank you, Katia!! 💗 This made us smile. All the best, Tobias @ Frøya
Jessica S.
Although the delivery company said my products had been delivered, I never received them. Froya was so great in helping me get this resolved and my products to my hands!
Response from Froya OrganicsSep 2, 2026
Hi Jessica, that's so frustrating when the tracking says delivered but nothing's actually there. Really glad our team stuck with it until your products actually made it into your hands. Thanks for your patience through that. All the best, Tobias @ Frøya
Cheryl T.
The people are very caring, much more so than you would expect from a company, esp. online! I had a very personal response and it was clear that they truly care about their clients. It's a nice feeling to see that everything doesn't always run on money. Sometimes you meet people that you feel really want to make you satisfied.
Response from Froya OrganicsSep 2, 2026
Cheryl, this genuinely means so much to read. You're right that it's easy for things to feel transactional online, so we really try to make sure every response feels personal and that people know we actually care about getting it right for them, not just closing a ticket. Thank you for noticing that and for taking the time to write it out. All the best, Tobias @ Frøya
Kunde
Really really good stuff.
Response from Froya OrganicsSep 2, 2026
Hei! Really really happy to hear that!! All the best, Tobias @ Frøya
Karen D.
I appreciated the flexibility with their policies and the ease of coming to a resolution. I was already a fan of the Froya product and now I appreciate how they operate and care for their customers as well.
Response from Froya OrganicsSep 2, 2026
Hi Karen, thank you so much for this! Love that you were already a fan of the product and now feel just as good about how we treat our customers. Flexibility matters a lot to us when finding the right resolution. All the best, Tobias @ Frøya
Robin B.
I'm not sure I have an issue with the product, but customer service has been great! They are sending me a new shipment based on my feedback. This will help determine if the issue I had was with the product or not.
Response from Froya OrganicsSep 2, 2026
Hi Robin, thanks for this! Glad the team is sending a fresh shipment so we can figure out together whether it's the product or just that specific one. Appreciate you working through it with us. All the best, Tobias @ Frøya
Melissa A.
Very responsive, quick, and helpful.
Response from Froya OrganicsSep 2, 2026
Hi Melissa, thank you! Glad we could be quick and helpful for you. All the best, Tobias @ Frøya
Amy S.
Varinea was so helpful and resolved my issue without any hassle. I love FROYA, great experience
Response from Froya OrganicsSep 2, 2026
Hi Amy, thank you so much! Glad Varinea made it hassle free for you, and we love having you as part of the Froya family. All the best, Tobias @ Frøya