Teresa S.
Great customer service
Unfortunately, I was allergic to this product, so I emailed their customer support, letting them know about the reaction I had and provided pictures. They responded very quickly, were very kind and understanding, and issued me a refund right away.
Response from Froya OrganicsAug 26, 2026
Hi Teresa, I'm really sorry to hear you had an allergic reaction, that's never fun and we appreciate you letting us know with the details and pictures. Glad our team could respond quickly and get that refund sorted right away, that's exactly how we want to handle it when a product just doesn't agree with someone's skin. Thank you for your understanding! All the best, Tobias @ Frøya



