Froya Organics Reviews | Read Customer Reviews of froyaorganics.com

Froya Organics Reviews | Read Customer Reviews of froyaorganics.com

Froya Organics reviews

Showing 9,338 reviews with 5 stars · Clear filters

Joan H.
Aug 25, 2026
Froya Organics Customer Service
Wow. I inadvertently ordered a subscription instead of one-time purchase of 2 products. Within an hour of reaching out to the customer service email, Ale made a correction and sent me a reply. I also got an immediate email confirmation of the change. I haven’t tried the products yet, but receiving kind, immediate customer service from a live human being bodes well!
Response from Froya OrganicsAug 26, 2026
Hey Joan! Thank you for taking the time to write this. So glad Ale was able to sort out the subscription mix up so quickly for you, that's exactly the kind of fast, human service we want every customer to get. Excited for you to try the products now, I think you're going to be really happy with them! All the best, Tobias @ Frøya
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Jennifer M.
Aug 25, 2026
Customer service
Timely, professional, helpful and understanding customer service.
Response from Froya OrganicsAug 26, 2026
Thank you so much for this, Jennifer! Timely, professional, and understanding is exactly what we aim for, so it's great to hear that came through. All the best, Tobias @ Frøya
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Kimberly A.
Aug 25, 2026
Very courteous and helpful
Very courteous and helpful. Took care of my problem before I could even check my email. I think the name was VN and very helpful.
Response from Froya OrganicsAug 26, 2026
Hi Kimberly! Love hearing this, especially that it got sorted before you even had a chance to check your inbox. I'll make sure VN sees your shoutout, she'll be thrilled. Thanks for taking the time to share this!! All the best, Tobias @ Frøya
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Inna S.
Aug 25, 2026
the products really work
the products really work
Response from Froya OrganicsAug 26, 2026
Hei Inna! That's so great to hear!! Thank you for letting us know 🙌 All the best, Tobias @ Frøya
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April
Aug 25, 2026
Great customer service ⭐️
I had an issue with the scrub having an allergic reaction to the ingredients and or used it in the wrong way where my skin had a bad reaction. I reached out to the company and they immediately refunded me for the entire system I purchased with no questions asked. I really love the products but the scrub was a bit harsh for my skin. Company has amazing customer service
Response from Froya OrganicsAug 26, 2026
Hi April, thank you so much for this! I'm really sorry the scrub was too harsh on your skin, everyone's skin is different and that matters a lot to us. Glad we could get you a full refund on the system right away though, we always want you to feel taken care of even when something doesn't work out. So happy to hear you're loving the rest of the products! All the best, Tobias @ Frøya
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nlms
Aug 25, 2026
I do appreciate your firm sending a…
I do appreciate your firm sending a replacement for the lost or stolen purchase. Confirming receipt and I look forward to become acquainted with your products. - Neyda
Response from Froya OrganicsAug 26, 2026
Hi Neyda, thank you for confirming! We're glad we could get a replacement sorted out for you after everything with the lost package. Can't wait for you to get to know the products, we think you're going to really enjoy them. All the best, Tobias @ Frøya
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Asta
Aug 25, 2026
The service is great
The service is great , fast and responded
Response from Froya OrganicsAug 26, 2026
Hey Asta! Thanks so much, glad the team could move fast for you. Really appreciate you sharing this! All the best, Tobias @ Frøya
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Larissa A.
Aug 25, 2026
Quick replies and solving my issue
Quick replies and solving my issue. Recognising J. Mick from customer support.
Response from Froya OrganicsAug 26, 2026
Hey Larissa! So glad the team could get your issue sorted quickly. I'll definitely pass your kind words on to J. Mick, they'll love hearing it. Thanks for the shoutout!! All the best, Tobias @ Frøya
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