Ana S.
No difference and disappointed with customer service
I purchased the creams and was really excited about them. On their page it said delivery between 3-5 working days. After 3 weeks I had to chase customer service as still didn't receive the products or had any contact from them. Only then they said that the product was out of stock and had to wait longer than expected. After receiving the creams I used them for 1.5 months and didn't feel any difference. It looked like I had a layer on my skin and not absorbing as it should. The day cream left me with an orange tint and stained my clothes. I've tried using just a very small amount and melting the cream on my fingers before applying on my face but would still have an orange tint. When washing my face before applying I would feel my skin tight and uncomfortable so for me it felt like it was not absorbing properly and my skin was still dehydrated. Definitely not worth it, considering how expensive it is!! Very disappointed.
Response from Froya OrganicsDec 12, 2025
Hi Ana, Thank you so much for taking the time to share your experience. I’m truly sorry to hear that both the delay and the product results left you disappointed. It seems there was a delay due to a temporary stock issue, and I sincerely apologize that this wasn’t communicated clearly at the time. Regarding the product, our creams are made with highly concentrated natural ingredients , so using just a tiny amount (a small dab) is usually more than enough. Applying too much can sometimes leave a light orange film or take longer to absorb, especially on lighter skin tones. Also, absorption can vary from person to person depending on daily habits and skin type. Some skin types are naturally more hydrated, while others may need a little time to adjust as the skin balances its moisture levels. I’d really love to understand your case better so I can offer you personalized guidance and a proper solution. Please reach out to me directly at [email protected] , and I’ll take care of everything for you. Warm regards, Erikah Customer Support | Frøya Organics



