GRETCHEN
Customer service was excellent.
Customer service was excellent.
Response from Froya OrganicsAug 30, 2026
Thanks so much, Gretchen! Really glad our team gave you an excellent experience. All the best, Tobias @ Frøya

Handmade skincare from arctic plants. Stop aging, rosacea, acne, psoriasis, eczema, dark circles, joint pains, and eye bags in days. 0 water, fillers or nasty chemicals used. 80,000+ women with transformed skin. Better skin in 60 days or money back. Free shipping on all orders over $40.
Froya Organics (froyaorganics.com) has 10,474 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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GRETCHEN
Customer service was excellent.
Response from Froya OrganicsAug 30, 2026
Thanks so much, Gretchen! Really glad our team gave you an excellent experience. All the best, Tobias @ Frøya
Marisa S.
Fantastic customer service! Got a fast response and were willing to help me out twice with an address issue and made everything right! And the products are amazing! This is the first time in years that I've found skin care without bad skin reaction and has helped keep my rosacea, acne and dryness under control! Super excited to try the face cleanser and eye cream! And probably all their other products!!
Response from Froya OrganicsAug 30, 2026
Hi Marisa! Thank you for this, really glad our team made sure that address issue got sorted properly, even when it took a couple tries. And wow, hearing that your rosacea, acne, and dryness are finally under control after years of bad reactions means a lot to us. Hope the face cleanser and eye cream treat you just as well!! All the best, Tobias @ Frøya
Issy
Great products, great service! First, I enjoyed using the skincare products, especially face and eye balm. Initially I thought they might be too thick but they’re not at all, it really helps protect my skin and not feel too heavy, I ended I having too much products so I asked them to pause subscription and that was done quickly, thank you!
Response from Froya OrganicsAug 30, 2026
Hey Issy! Glad the face and eye balm ended up surprising you, they're made to feel light even though they pack a lot in. And pausing a subscription should always be quick and easy, so happy that's how it went for you. Thanks for sharing all of this! All the best, Tobias @ Frøya
Nicole C.
Product is great and I have noticed a difference in just a few days. I had a question about billing and they were very responsive. Great experience with the company and product so far!
Response from Froya OrganicsAug 30, 2026
Hi Nicole, so glad you're already seeing a difference this early on! And thank you for mentioning the billing question, our team always tries to be quick and clear when those come up. Really appreciate you sharing your experience so far. All the best, Tobias @ Frøya
Aoife W.
I was very disappointed to have to cancel my subscription but it was a very simple, straightforward and hassle free process. Prompt, efficient and friendly despite cancellation.
Response from Froya OrganicsAug 31, 2026
Hi Aoife! I'm sorry to see you go, but I'm really glad the cancellation itself was simple and hassle free for you. We always want that process to feel prompt and friendly no matter what, so thank you for saying so. If you ever want to come back, the door's always open. All the best, Tobias @ Frøya
Robin B.
The customer service was responsive and nice with a satisfying outcome. A+!
Response from Froya OrganicsAug 31, 2026
Hey Robin! A+ right back at you for this!! So glad our team was responsive and got you to a satisfying outcome, that's exactly what we're always aiming for. All the best, Tobias @ Frøya
EAsH J.
I had an issue with delivery. Talking to support through email, they helped with a reshipment. I am very excited to try. Customer service was very professional, thorough and kind. This company does not make you feel like most companies do (just a number). I love the flowers and personality this particular customer representative sends with her emails. 🌟
Response from Froya OrganicsAug 31, 2026
Hi there! Thank you so much for this heartfelt review 🌟 I'm really glad the delivery issue got sorted with a reshipment, and even happier that our support team made you feel like a real person and not just a number, that's something we care about a lot. Hope the products live up to the excitement once they arrive! All the best, Tobias @ Frøya
Jayme
I love having a simplified routine and my skin looks great so far! I personally think the products smell amazing and don’t feel heavy or like the are sitting on top of my skin.
Response from Froya OrganicsAug 31, 2026
Hey Jayme! Love hearing this. A simplified routine that actually works is such a win, and knowing the products feel light instead of heavy on your skin is exactly the vibe we go for. Thanks so much for sharing! All the best, Tobias @ Frøya