Froya OrganicsHandmade skincare from arctic plants. Stop aging, rosacea, acne, psoriasis, eczema, dark circles, joint pains, and eye bags in days. 0 water, fillers or nasty chemicals used. 80,000+ women with transformed skin. Better skin in 60 days or money back. Free shipping on all orders over $40.
Froya Organics (froyaorganics.com) has 10,474 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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Diane F.
I wanted to cancel my subscription but couldn’t from my account as the second order was still marked as pending. I had a very prompt response who sorted immediately and cancelled my subscription DF
Response from Froya OrganicsJun 11, 2026
Hi Diane! So glad the team was able to get that sorted out quickly for you. We always want to make things easy, including cancellations. Thanks for letting us know! All the best, Tobias @ Frøya
Mirjam B.
I really like the product and how it makes my skin soft and glowy. The only downside for me was an additional import fee that was invoiced to me because I live in Switzerland. But this is an administrative "surprise" and lessens by no means the quality of the product.
Response from Froya OrganicsJun 21, 2026
Mirjam, so glad the product itself is making your skin soft and glowy! The import fee surprise for Switzerland is genuinely frustrating and we're sorry about that. It's one of those things we wish we could make smoother for our customers there. Thank you for not letting it take away from your experience with the product! All the best, Tobias @ Frøya
TK
Superb facial care product, I’m pleased. Not pleased with the frequency of shipments; I have two full, new sets I haven’t opened. I would prefer to order when I need them, however the gimmick of auto ordering & especially charging on a schedule reduces the expense. I’m really tired of that, it’s not convenient for me.
Response from Froya OrganicsJun 10, 2026
Thank you for the honest feedback! I'm really glad you love the product itself. On the subscription, I completely understand the frustration of receiving products before you're ready for them. Please reach out to us directly and we can adjust your shipment frequency so it actually works for you. We want it to be convenient, not the opposite! All the best, Tobias @ Frøya
Kimberly R.
Overall, my experience with customer service was lovely. The only reason I am giving a 4 star instead of a 5 is due to the way Froya handles their returns in general (I had to specifically reach out because I had a subscription and it had been shipped before I had a chance to cancel it). I was looking to return the unopened box (they made an exception, normally you can't), but had to involve several emails and pay for my own return label.
Response from Froya OrganicsJun 3, 2026
Hey Kimberly, thank you for taking the time to share this! Glad our team could find a solution and make an exception for you. You're right that our standard policy doesn't cover return labels, and I totally understand that was a frustrating extra step. Your feedback really does matter to us and we're always looking at how we can do better. All the best, Tobias @ Frøya
Candice Jack K.
Super fast response and solution to my problem, the customer service lady was so friendly and helpful 😊
Response from Froya OrganicsJun 5, 2026
So glad we could help, Candice! Fast and friendly is the goal every time. Really appreciate you sharing this. All the best, Tobias @ Frøya
Vanessa M.
I’m very happy with the customer service as the reply was speedy and it was non complicated (specially as dealing with a nice human and not AI or a series of links to have to follow)! I have the feeling that the customer care team follow the same positive ethics that the brand tries to convey. The products are expensive for my budget but I will be buying again as they have felt really good on my skin, just using very scrupulously! Many thanks, Vanessa M
Response from Froya OrganicsJun 1, 2026
Vanessa, thank you so much for this thoughtful review!! Real human service, no bots, no link loops, just actually helping you. That's what we believe in. And I love that you said the team's ethics match the brand. That genuinely means everything to us. We'll keep working to be worth every penny. Excited to keep delivering for you. All the best, Tobias @ Frøya
BELINDA C.
The products are gritty and the day balm is very orange on the skin , plus the balm is greasy , not easy to use with foundation . That said on the days I’m not wearing make up and at night I like the products but it takes me a lot of time to rub the products between my hands to heat them up to break down the grit …
Response from Froya OrganicsMay 31, 2026
Hey Belinda, thank you so much for taking the time to share such honest feedback. It really helps us. The warming technique you mentioned, rubbing the balm between your hands, is actually the best way to use it so you're totally on the right track! And I hear you on the orange tint with foundation. That's something we want to look into. If you'd like to chat more about finding the best way to use the products for your skin, please reach out to us directly and we'll do our best to help. All the best, Tobias @ Frøya
Christina
Easy to order. Product as expected so far. Though still early to see the results.
Response from Froya OrganicsMay 31, 2026
Thank you Christina! Easy ordering is something we really care about. Give it a little time, the results tend to keep getting better the more consistent you are. We're here if you need anything along the way! All the best, Tobias @ Frøya
