Froya Organics Reviews | Read Customer Reviews of froyaorganics.com

Froya Organics Reviews | Read Customer Reviews of froyaorganics.com

Froya Organics reviews

Showing 9,338 reviews with 5 stars · Clear filters

Tonya
Sep 1, 2026
Response time fantastic
Response time fantastic, took care of the issue quick!
Response from Froya OrganicsSep 2, 2026
Hi Tonya, thanks for this! Glad we could get that handled fast for you. All the best, Tobias @ Frøya
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Kathi J.
Sep 1, 2026
My concern was taken seriously
I had asked for my next order to be postponed several weeks, and the system didn't pick that up, so when I saw the charge on my bank account I emailed about it. An employee contacted me to say that she was going to see if she could stop the order from going out and have the charge reversed. She was successful, and the funds showed up in my bank right away.
Response from Froya OrganicsSep 2, 2026
Hi Kathi, sorry the postpone request didn't get picked up by the system, that's on us. Really glad our team caught it, stopped the order from going out, and got the charge reversed quickly once you reached out. All the best, Tobias @ Frøya
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Barb
Aug 31, 2026
Grateful for the help fixing an order frustration
I was beyond frustrated when my order was flagged as a wholesaler since I bought two additional sets for family gifts. Miguel was a good listener and understood my concerns and frustrations. He made it all right within just a few minutes. I'm very grateful.
Response from Froya OrganicsSep 2, 2026
Hi Barb, sorry for the frustration with the wholesaler flag, that's an annoying one to run into, especially when you're just trying to grab extra sets as gifts. Really glad Miguel listened and got it all sorted within minutes. Thank you for your patience with us! All the best, Tobias @ Frøya
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Rod and R.
Aug 31, 2026
Old fashioned customer service ( a good thing!)
Well, are not these guys THE BEST? Sadly now we have to say ' old fashioned ' customer service which means putting me first. Used to happen all the time, sigh .. I digress. A teeny weeny hitch on the subscription and WHAM! all sorted by the fabulous team - in minutes frankly. What a team! WHAT A PRODUCT!
Response from Froya OrganicsSep 2, 2026
Haha, this made us laugh AND made our day!! Putting you first is exactly the old fashioned way we like to do things around here, so glad that little subscription hitch got sorted in minutes. WHAT A REVIEW honestly, thank you both so much!! All the best, Tobias @ Frøya
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Lisa
Aug 31, 2026
I appreciated the prompt replies and…
I appreciated the prompt replies and answers to my specific questions.
Response from Froya OrganicsSep 2, 2026
Hi Lisa, thank you for this! Glad our team gave you quick, direct answers to your specific questions instead of leaving you guessing. All the best, Tobias @ Frøya
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Anna
Aug 31, 2026
great
Ale was great, had quick communication and helpful!
Response from Froya OrganicsSep 2, 2026
Hey Anna! Ale is awesome, glad she kept things quick and helpful for you. Thanks for the shoutout! All the best, Tobias @ Frøya
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Celine F.
Aug 31, 2026
I had an order automatically renew that…
I had an order automatically renew that I wasn’t expecting, and the customer service team at Froya was fantastic. They responded quickly, were incredibly helpful, and handled the cancellation efficiently with no hassle. Really appreciate how easy they made the whole process!
Response from Froya OrganicsSep 2, 2026
Hi Celine, thank you so much for this!! Sorry that renewal caught you off guard, but really glad our team jumped on it fast and made the cancellation easy with zero hassle. We always want to keep things simple when that happens. All the best, Tobias @ Frøya
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Jessi F.
Aug 31, 2026
The company took my personal needs into…
The company took my personal needs into consideration and worked with me for a solution. They were helpful and KIND, I am so appreciative.
Response from Froya OrganicsSep 2, 2026
Hi Jessi! So glad our team could work with you and find something that actually fit your needs. Being kind and flexible matters a lot to us. Thank you for sharing this!! All the best, Tobias @ Frøya
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