Kimberly S.
very understanding
The group was very understanding about my situation. They cared enough to refund me based on my experience not the standard time frame. They were fast and efficient.
Response from Froya OrganicsSep 2, 2026
Hi Kimberly, thank you for sharing this. We always try to look at the person, not just the policy, so I'm glad the team took your situation into account and got that refund done quickly. All the best, Tobias @ Frøya



