Cassandra H.
First let me say that I LOVE these…
First let me say that I LOVE these products & this company, but my skin started having a reaction to one of the ingredients so I had to cancel a subscription order that had already begun to process. Customer service jumped through hoops to get my order cancelled & refunded before it shipped. This kind of service is a rarity in today's world & I am so grateful!!
Response from Froya OrganicsSep 5, 2026
Hey Cassandra, thank you for this!! So sorry your skin reacted to one of the ingredients, but I'm really glad our team could jump in fast and get that order cancelled and refunded before it even shipped. Hearing that you still love the products and the company after all that means a lot to us!! All the best, Tobias @ Frøya



