Froya OrganicsReviews of froyaorganics.com

Response from Froya OrganicsFeb 17, 2026

Hey Leonie, thank you for being so honest with us. First, we're really sorry about the delivery issue and the slow initial response. That's not the standard we hold ourselves to, and I'm sorry you had to go through that. Glad we were able to get the product out to you in the end. Regarding the day cream turning your face orange, I totally understand your frustration. We'd love to help figure this out with you. Would you mind reaching out to our support team again? We can look into it together and find a solution that works for you. All the best, Tobias @ Frøya

Response from Froya OrganicsFeb 17, 2026

Lisa, I'm really sorry about the damaged delivery and that it took more effort than it should have on your end. That's not the experience we want for anyone. I'm glad we finally got it resolved for you, but I completely understand your frustration. We're always working to make our process smoother so this doesn't happen again. Thank you for your patience and for sticking with us. All the best, Tobias @ Frøya

Response from Froya OrganicsFeb 25, 2026

Hey Lisa, thank you for being so honest with us. I totally understand wanting to see results, and two weeks is still early days for skin to really start showing visible changes in lines and texture. Most of our customers start noticing bigger differences around the 4 to 6 week mark, so I'd love for you to give it a bit more time. That said, if you ever want to chat about your routine or have questions, our team is always here to help. We want to make sure you get the most out of your products! All the best, Tobias @ Frøya

Response from Froya OrganicsJan 9, 2026

Hei Alma, Thank you for sharing your experience. I’m sorry to hear this situation felt frustrating for you, and I appreciate the opportunity to clarify a few important points. We’re not able to subscribe customers, subscriptions are optional and are selected by customers in order to access an initial discounted price and convenient future deliveries. In your case, the subscription was canceled after the order had already been processed, which unfortunately meant the shipment could no longer be stopped. About the Anti-Age Glow Day Balm: it’s a highly concentrated formula made with 100% natural ingredients, so only a very small amount is needed. Using more than recommended can cause it to feel heavier on the skin or leave a yellow tint, this is something we actively advise customers on to ensure the best experience. That said, I’d really like the opportunity to review your case personally and make sure everything was handled as fairly and clearly as possible. Please feel free to contact me directly at [email protected], and I’ll be happy to look into this for you. Warm regards, Erikah Customer Support Manager

Response from Froya OrganicsJan 9, 2026

Hi Carol, Thank you for taking the time to share your experience. I’m genuinely sorry to read how frustrating this has been for you — that’s not the experience we want anyone to have with Frøya. I’d like to clarify that while our formulas and ingredients are Nordic-inspired and rooted in Nordic traditions, the company itself is legally registered in the United States to support global operations and international shipping. That distinction should always be communicated clearly. I’m also very sorry that your experience with delivery and customer support felt slow or unhelpful. That feedback is taken seriously, and it’s something I’m actively reviewing. I’d really appreciate the opportunity to look into your case personally and understand exactly what happened. Please contact me directly at [email protected], and I’ll make sure your situation is reviewed carefully and resolved fairly. Warm regards, Erikah Customer Support Manager

Response from Froya OrganicsFeb 25, 2026

Hey Anna, thank you so much for giving us a full 6 months and sharing your honest experience. I really appreciate that. I'm sorry the results haven't matched what you were hoping for, especially with the eye wrinkles. Everyone's skin is different and deep wrinkles can be tough to tackle. I hear you on the day glow and makeup compatibility too. That's really useful feedback for us. If you'd like, our team would love to chat with you about your routine and see if there's anything we can adjust to help. Just reach out anytime! All the best, Tobias @ Frøya

Response from Froya OrganicsDec 17, 2025

Hi Mrs M Shuttleworth, Thank you for sharing your experience and for bringing this to our attention. What you’re describing is most likely a natural crystallization of the beeswax. Because our products are 100% natural and our beeswax is only lightly filtered (never processed), small changes in texture can sometimes occur when temperatures shift quickly, for example, when a package moves from a warm delivery vehicle to a cooler mailbox. This doesn’t affect the safety or effectiveness of the product, but we completely understand that the texture can feel unpleasant. If you’d like, please reach out to us at [email protected] and we’ll be happy to guide you on how to smooth the product, or, if it’s not to your liking, we’ll absolutely help make things right. Thank you again for your feedback. it truly helps us improve. Warm regards, Erikah Frøya Customer Support Team

Response from Froya OrganicsDec 12, 2025

Hi Charlotte, Thank you so much for taking the time to share your feedback with us. we truly appreciate it. I’m happy to hear you liked the texture of our creams! Regarding the orange glow you mentioned, it often happens when a bit too much product is applied. Our formulas are made with highly concentrated natural ingredients, so only a tiny amount, about the size of a pea , is more than enough. Applying more can cause the color to sit on the surface instead of blending in naturally. If you’d like, please reach out to me at [email protected], I’d love to offer you personalized tips to help you achieve the best results and ensure the cream adapts beautifully to your skin tone. Warm regards, Erikah Customer Support | Frøya Organics