Froya OrganicsReviews of froyaorganics.com

One of my jars arrived damaged during shipping. I contacted customer support with photos, and they immediately took action to send a replacement. I really appreciate their responsiveness and excellent customer service!

Amazing customer service. Fast responses and my issue was resolved quickly and fairly

Besides loving the products, I recently contacted customer service regarding an issue I had with the products. It became grainy after some time. I was advised to put it in warm water - which helped for some. And I even got a replacement product instead of the one that was affected the most! Great support and service!

Froya customer service was able to be responsive in a timely manner to my email message. I wanted to cancel a subscribed order I didn’t necessarily need at the time. It’s my fault for not paying attention to their email notifications and keeping up with what I am subscribed to, but Solveig from Froya was able to get what I wanted done. Thank you Froya team. I also love the product itself. It keeps my skin looking moist and glistened. Try this brand out and see what you think.

I asked to cancel an order that was placed by mistake. I received a prompt response to my email, and received another email soon after confirming the cancellation and refund. It was very quick and easy and i appreciate that.

I ordered the complete system for mature skin a bit ago but unfortunately my sensitive skin had a bad reaction a few weeks into using them. I got in touch with Jason M. who made it unbelievably easy to walk me through what he needed in order to cancel my subscription and start a refund. The entire process was clearly communicated and Jason was very empathetic and understanding. What a wonderful company. Even though my skin had other plans, I would still highly recommend using their products and this company. Just outstanding. Thank you, Jason!

I love this company. I accidentally signed up for a subscription when I ordered my product. I emailed customer service and they resolved the issue immediately. No waiting, no having to figure it out myself. Great customer service and ethical company. I can't wait for my product to arrive!

Customer Service was brilliant. Thank you so much.