Handmade skincare from arctic plants. Stop aging, rosacea, acne, psoriasis, eczema, dark circles, joint pains, and eye bags in days. 0 water, fillers or nasty chemicals used. 80,000+ women with transformed skin. Better skin in 60 days or money back. Free shipping on all orders over $40.
Froya Organics (froyaorganics.com) has 10,474 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
Also known as
froyaorganics.com
Website
froyaorganics.com
Category
Cosmetics & Makeup
Listed on Five Star Index
2026
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The company replied to 99% of reviews.
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Most recent review: October 2026.
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I bought the night cream and the day cream
I have not seen any difference in my skin at all
I would not ever buy this again
I had high hopes after seeing all the adds but it’s really not giving me any improvement or results
Don’t waste your money
Response from Froya OrganicsMar 27, 2026
Hi Elizabeth,
Thank you for taking the time to share your experience , we’re really sorry to hear that the products didn’t meet your expectations.
We understand how disappointing it can be when you’re hoping to see results and don’t notice a difference. Skincare can vary from person to person, but that doesn’t make your experience any less valid.
We’d love the opportunity to make this right and learn more about your skin type and how you’ve been using the products, as this can sometimes impact results. Please feel free to reach out to us directly so we can support you and explore a solution together.
Eri
[email protected]
JW
Jonathan W.
Their Guarantee is More Complicated than it looks!
Froya’s products probably would be a good fit for some people. Unfortunately, the products did not work for my wife as the facial daily and nightly creams are super greasy and thick (think Aquafor ointment).
This thick, oily facial product would not really work well for most people as it is not lightweight or non-greasy. My wife was concerned it would ruin her clothes as she also wears facial creams and the like on her neck.
After trying the product, it was clear it wasn’t a good fit, so we wrote the company under their 60 day happy guarantee. After trying to contact them twice via email to their support email address, they literally never responded.
After looking more deeply into their “happy guarantee”… which is simply marketed as a simple happy 60 day money back guarantee… but it is anything but that.
In order to provide this “money back service”, they want you to send a photo of yourself prior to using the product. They say that they send an email to get that when you order, but they do not.
They then want you to use the product for a full 60 days. Not reasonable or possible for a product is super greasy and heavy… my wife is not going to wear super greasy facial creams for the full 60 days.
She did try it for 3 weeks and found her current regimen to be fully superior to their product.
Lastly, they want you to send in a final photo after a FULL 60 days so they can review your before photo and after photo to determine whether you should be happy.
It’s a total scam and not how they clearly market their “happy guarantee.”
Long story short… don’t fall for their marketing (which is very good by the way) as their products do not meet their level of expertise in marketing … or should I say positioning their marketing to get their customers to think something is true but is not. In my day, they simply called that lying.
Update 3/26/2026:
Erikah from Froya reached out to me personally to better understand my experience. Upon providing her with the documentation of all that I did to try to resolve the issue (before posting my review), she researched exactly what caused the breakdown in communication which was determined to be a technology issue on their end causing their team to not be properly alerted to the issues we were having with their product.
She escalated the tech issue to get the problem resolved and fully refunded my purchase per the 60 day guarantee.
I have amended my review to reflect the service that was provided, but did limit the number of stars due to my initial experience in trying to get the issue we were having resolved.
Thank you Erikah for your help! It is much appreciated!
Response from Froya OrganicsMar 26, 2026
Hi Jonathan,
I’m very sorry to hear about your experience.
I completely understand your point, skincare should not only deliver results, but also feel comfortable to use day to day. If the texture or experience doesn’t feel right, it’s very difficult to continue with a product, and we truly regret that this was the case for your wife.
I’d also like to clarify how our 60-day guarantee works, as there may have been some confusion. Our products are designed to be used consistently over a period of time, as skin needs time to adjust and show visible results. For this reason, the guarantee is based on completing the treatment period, so we can fairly assess whether the product has worked as intended.
We stand behind what we create, and at the same time, we fully understand that not every product works the same for every individual. That is exactly why we offer a guarantee,to ensure that if, after completing the full treatment, the product does not deliver results, we will issue a refund.
Regarding the process:
The guarantee activation link is included in the delivery confirmation email once your order arrives.
We request before and after photos not as a barrier, but to better understand each case and continuously improve our formulations. This has allowed us to achieve meaningful insights and improvements over time.
We understand that this process may not suit everyone, especially if the product experience itself (such as texture) does not meet expectations, and we truly regret if this was the case for you and your wife.
If you would like us to review your case further, please feel free to contact us directly at [email protected].
Warm regards,
Erikah
HC
Happy C.
Wonderful Products but caused my skin to breakout.
I bought two of the kits with the balms for eyes, daytime, ,nighttime and the exfoliant. I have very sensitive skin but the products did not irritate my skin. I always looked forward to using the products each day. Unfortunately, the products caused me to break out. I have not had that problem as an adult. I stopped using the products for a while and my breakouts cleared. I started using the products again and the breakouts returned
Response from Froya OrganicsMar 22, 2026
Thank you for sharing this honest feedback. We really appreciate that you gave the products a fair shot and even tried again to be sure. Everyone's skin is different, and we're sorry they weren't the right match for yours. If you ever want to reach out to our team, we'd love to help figure out if there's a specific ingredient that might be causing the reaction. We're always here to help.
All the best,
Tobias @ Frøya
RH
Renata H.
Not a glowing report
I was looking forward to receiving a newly ordered Froya cosmetic bundle. When it arrived, I opened the packaging to find 4 plastic containers. There was no information about the individual jars, apart from their descriptions on the front of the little tubs. The back of the shipping box indicated this product and it's content was made entirely in China *Not quite the natural Arctic/Nordic herbal experience advertised* Nevertheless, I have opened the jars and tried the magic wrinkle eraser in the evening as well as the anti-age insane glow, in the morning. I am not impressed by either of these, they leave my skin feeling tacky. The day glow is very orange, possibly mixed with turmeric, discolouring my skin.
I don't feel they hydrate well, quite the opposite, skin feels tight, stretched and somewhat dry.
I cannot recommend this product to anyone with pale, mature dry skin.
Response from Froya OrganicsMar 20, 2026
Hi Renata,
We’re very sorry to hear about what you described. However, based on the details provided, we’re unable to locate your order in our system, and the packaging you mention does not match our products.
We’d like to gently clarify that all official Frøya products come in glass containers and are only available through our verified channels. Unfortunately, there are unauthorized sellers in the market, and we always recommend purchasing directly from our official website to ensure authenticity and quality.
We kindly ask that you contact us at [email protected] so we can investigate further and report the page where the purchase was made. This helps us protect our customers and prevent this from happening to others.
We really appreciate you bringing this to our attention.
Eri
Customer support manager
IP
Isabel P.
My first order was for my son and the…
My first order was for my son and the second to myself. Nothing wrong with neither order. Then I got a message about my second (continuous order) and with one click I made a new order. I immediately contacted them and first answer from AI ”who” said it will stop my order. The next day I was contacted by a human who kept calling me by my sons name even if I pointed out the order was for me. Long story short but my order could not be stopped so first I waited for my order to come and then I sent it back. This whole process took a month and a half. I do like the product.
to unsubscribe I had to click at least 4 times but one click to reorder. All well at the end 😊
Response from Froya OrganicsMar 12, 2026
Hey Isabel, thank you for sharing all of this so honestly. I'm really sorry about the mix up with the accidental reorder and the confusion with names. That whole experience sounds frustrating, and a month and a half is way too long to deal with something like that. We're taking your feedback seriously, especially about making the reorder and unsubscribe process clearer and easier.
Really glad you like the product itself though, and that things worked out in the end. We'll do better.
All the best,
Tobias @ Frøya
JE
Jemmas
Used for a month now, no difference
I was really hoping this would make a difference as I don't normally get taken in by the excessive marketing and spamming that this company seemed to do. I have been religiously using the Anti-Aging Face Balm set for just over a month. Sadly, I have seen no difference whatsoever. Prior to this I was using the Nathalie Bond Organic Bloom Balm which I absolutely love and will go back to.
I feel that the marketing of Froya Organics being Nordic (when it's actually made in Poland and sold from Texas) is slightly misleading.
I think the night cream is probably the best but over all I wouldn't recommend it over buying a true organic balm.
Response from Froya OrganicsMar 10, 2026
Hey Jemmas, thank you for taking the time to share your honest experience. We're sorry the Anti-Aging Face Balm didn't deliver the results you were hoping for. Everyone's skin is different, and sometimes a product just isn't the right match. We're glad you liked the night cream though! If you'd like to reach out to our team, we'd love to chat about what might work better for your skin. We always want our customers to be happy with their experience.
All the best,
Tobias @ Frøya
JM
Jean M.
A little misleading
Just received my order and the reason I bought it was for watching videos of this helping turkey neck. There is nothing in the package that addresses this. FYI I bought the mature skin package.
I would just like to know which product tightens the neck, without having to call. When I researched it, it said the mature skin collection. That is what I bought and nothing in it has to do with the neck.
Response from Froya OrganicsMar 8, 2026
Hey Jean, thank you for sharing this feedback with us. I totally understand the frustration when expectations don't line up with what arrives, and I'm sorry about that.
I'd love to help make this right for you. Could you reach out to our support team so we can walk you through the best options for your specific concerns? We want to make sure you're getting exactly what works for you.
All the best,
Tobias @ Frøya
DL
Daniëlle R.
It seems like there is sand in it
It seems like there is sand in it. Is this normal?
Response from Froya OrganicsMar 8, 2026
Hey Daniëlle! Good question. That slightly grainy texture is actually completely normal and comes from the natural ingredients in our products. Nothing to worry about at all! If you have any other questions or want to know more, feel free to reach out to our support team anytime.
All the best,
Tobias @ Frøya