Froya OrganicsReviews of froyaorganics.com

Response from Froya OrganicsApr 15, 2026

Hey Shana, I’m so sorry to hear about everything you’ve experienced, especially since you were initially enjoying the products. Would you be open to connecting with me so I can look into this more thoroughly? I’d really appreciate the chance to review your case in detail and talk it through together. Warmly, Erikah CS Manager

Response from Froya OrganicsApr 12, 2026

Hey Jennifer, thank you for being so honest and detailed with your feedback. I'm really sorry to hear about the frustrations with the day cream color and the eye cream. I totally understand how that would be disappointing. Regarding the money back guarantee, I hear you on the before photo requirement not being clearly communicated. That's something we need to do better on. I'd love to have someone from our team reach out to you directly to see if we can make this right. Thanks again for sharing this, it genuinely helps us improve. All the best, Tobias @ Frøya

Response from Froya OrganicsApr 10, 2026

Hi Therese, Thank you for your feedback, we really appreciate you giving our products a try. With natural skincare, consistency is key, and we usually recommend using the products for the full 60 days to start seeing more visible results. If you have any questions or would like some tips, feel free to reach out to us at [email protected], we’re always happy to help. Warm regards, Erikah CS Manager

Response from Froya OrganicsApr 8, 2026

Hi Amy, Thank you for sharing your experience with us, and I’m truly sorry to hear about the reaction you had, we understand how concerning and frustrating that must have been. We also want to sincerely thank you for being a loyal customer over the past year. That means a lot to us, and we’re genuinely sorry that this situation has left you feeling disappointed. We understand that situations involving skin reactions are different and deserve special attention. We would really appreciate the opportunity to look into your case again and see how we can make this right for you. Please reach out to us directly at [email protected], or, if you prefer, you can share your details here and we’ll locate your account to assist you further. Your experience matters to us, and we’d like to do everything we can to improve it. Best Eri- CS Manager

Response from Froya OrganicsApr 7, 2026

Hi Yara, Thank you for sharing your feedback, and I’m really sorry to hear about your experience. I completely understand how frustrating this must have been, especially if the product didn’t suit your skin as expected. Everyone’s skin is different, and we truly regret that it felt too heavy for you. I’d really like to take a closer look at your case and help you further. If you could please share your order details with me, I’ll personally review everything and do my best to assist you with a solution. Looking forward to hearing from you. Warm regards, Erikah Customer Support Manager

Response from Froya OrganicsApr 6, 2026

Hi Cintia, We’re really sorry to hear about this situation, we completely understand how frustrating this must be. Please don’t worry, we’re here to help and will make sure this gets resolved for you. You can contact us directly at [email protected], or accept our request for more information here on Trustpilot so we can locate your case and assist you as quickly as possible. We’ll take care of this with priority, no worries. Kind regards, Erikah CS Manager

Response from Froya OrganicsApr 2, 2026

Hi Kristina, We’re sorry to hear about your experience and understand how frustrating this situation must have been. We would like to clarify that we take these concerns very seriously, as transparency and customer trust are extremely important to us. Your case is already being handled, and our team has reached out to you directly to assist and work toward a resolution as quickly as possible. We remain committed to supporting you and resolving this matter.

Response from Froya OrganicsApr 2, 2026

Hi, thank you for sharing your feedback, I completely understand your initial impression regarding the quantity. I’d like to reassure you about something important: with our products, less is more. The formulas are highly concentrated and do not contain added water as filler, which means you only need a very small amount for each application. A thin layer is more than enough to achieve the desired results. Because of this, many of our customers find that each product can last up to 3–4 months when used correctly. I hope that as you continue using the products, you’ll be able to appreciate their quality and effectiveness. Of course, if you have any questions or concerns, I’m here to help. Eri Customer Support Manager