Froya OrganicsReviews of froyaorganics.com

Response from Froya OrganicsApr 17, 2026

Hi Jessica, we’re truly sorry to hear about the reaction you had. We understand how concerning that can be, especially for those with sensitive skin. While our products are made with natural ingredients, sensitivities can still occur depending on individual skin types. For this reason, we typically request photos so we can properly document each case internally and evaluate the best way to support our customers. That said, we’ve reviewed your case and can confirm that your order has been fully refunded (100%). We’ve also reached out to you directly to follow up and make sure everything has been addressed , it’s possible you may have missed our message. We’re here to help and would be more than happy to continue assisting you. Erikah CS Manager– Frøya Organics

Response from Froya OrganicsApr 17, 2026

Hi there, We’re really sorry to hear about your experience , that’s definitely not what we want for you. While our products are made with natural ingredients, we understand that every skin type is different, and in some cases sensitivities can occur. We’d really like to take a closer look at your situation and help you properly. Could you please reach out to us at [email protected] or respond to our information request so we can review your case in detail and support you with the best possible solution? We’re here to help Eri CS Manager

Response from Froya OrganicsApr 15, 2026

Hey, we completely understand how frustrating it can feel not to see results as quickly as expected, especially when you’ve been consistent. Our treatment is designed to be used over a full 60-day period, as results can vary from person to person and often take a bit more time to become noticeable. We’d love the chance to look into your case and assist you further please feel free to reach out to us at [email protected] with your order details. Best regards Eri- CS Manager

Response from Froya OrganicsApr 11, 2026

Hi Amy, We’re sorry to hear that the product didn’t meet your expectations, especially when it comes to the color and hydration. The tint you’re noticing comes from the high concentration of natural ingredients we use. While it can give a healthy glow for some, we completely understand that it may not feel like a natural fit for everyone. For best results, we usually recommend applying a very small amount on slightly damp skin, which can help with absorption and reduce any visible tint. We’d really love the opportunity to help you further, share some tips that have helped other customers with the same concern, so they can get the most out of the product. Please feel free to reach out to us at [email protected], and we’ll be happy to assist you. Erikah CS Manager - Frøya Organics

Response from Froya OrganicsApr 10, 2026

Hi Do, Thank you for your thoughtful feedback, we really appreciate you taking the time to share your experience. We’re so glad to hear that you enjoyed the skin feel and texture, that truly means a lot to us. Regarding the orange tint, this comes from the high concentration of nutrient-rich botanical oils we use, particularly sea buckthorn, which is naturally very pigmented. While it’s incredibly beneficial for the skin, we completely understand that the visible tint may not be ideal for everyone. A very small amount applied on slightly damp skin can help it absorb more evenly and reduce any visible color. That said, we truly appreciate your honest feedback, it helps us continue improving both our products and how we guide their use. If you ever decide to give it another try or would like personalized tips, we’re always here for you at [email protected]. Warm regards, Erikah CS Manager - Frøya Organics

Response from Froya OrganicsApr 9, 2026

Hi Kirsten, Thank you for sharing your detailed feedback, we truly appreciate you taking the time to try our products. What you’re describing with the texture can occasionally happen due to natural temperature changes, which may cause the beeswax in our formulas to crystallize. Because we don’t use synthetic stabilizers, preservatives, or artificial fragrances, slight variations in texture, scent, and absorption can occur, but of course, our goal is always for you to receive each product in perfect condition. We’d really love the opportunity to look into this for you and make it right. Our team is here to help, and we’d be happy to share some simple tips to restore the texture, as well as arrange a replacement so you can experience the products as intended. Please feel free to reach out to us at [email protected] or reply here , I’d be more than happy to personally assist you. And of course, if you feel the products aren’t the right fit for you, you’re covered. Warm regards, Erikah CS Manager Frøya Organics

Response from Froya OrganicsApr 7, 2026

Hi there! I’d love to share a little tip so this doesn’t happen to you. Take a small amount of the day balm with your finger and apply it onto the palm of your hand first. You can gently rub it in, and you’ll notice that some of the pigment stays on your palm, then apply the remaining product to your face. If you need more, just repeat the process. And don’t forget to wash your hands afterwards so it doesn’t stain anything. If you’d like, feel free to reach out to me at [email protected] I’ll be happy to help you get the most out of the product, just like many of us do 💛 Erikah CS Manager

Response from Froya OrganicsApr 6, 2026

Hi Paula, thank you so much for taking the time to share this, we really appreciate your honesty. We’re so glad to hear your order arrived quickly and that you enjoyed the packaging, but we’re truly sorry the balm didn’t meet your expectations. Skincare can be very personal, and while many people see visible results, we know it doesn’t work the same way for everyone. Our Night Balm is designed more to deeply nourish, smooth, and support the skin over time rather than create dramatic or instant changes, especially on skin that already has minimal wrinkles. And we completely understand that the texture isn’t for everyone; it’s intentionally rich to lock in moisture overnight, but personal preference matters a lot. We also hear you on the name, it’s something we’re always reflecting on to make sure we set the right expectations. If you’d like, we’d be happy to help you get the most out of it or recommend something that might suit your skin better . Best. Erikah CS Manager