Thomas
came on time and was placed in the…
came on time and was placed in the garage

FrosthubUSA, previously known as Cool Mini-Splits, began its journey back in 2018 with a clear and passionate mission. Our founder was determined to transform the e-commerce landscape by providing unmatched customer service. The goal was to tackle the usual frustrations that come with online shopping and to design a shopping experience where every customer feels genuinely appreciated and fully satisfied with their purchases.
FrosthubUSA (frosthubusa.com) has 165 customer reviews on Five Star Index, with an average rating of 4.9 out of 5.
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Energy & Heating · Wilmington, Delaware
Excellent

Energy & Heating
Excellent

Energy & Heating · Scottsdale, Arizona
Excellent

Energy & Heating · Westland, Michigan
Excellent
Showing 149 reviews with 5 stars · Clear filters
Thomas
came on time and was placed in the garage
Jim
It was actually as easy to install as they claim it is. Still waiting for the electrician to wire it up so hopefully it also works as well as they say it does. Electrician got it going now, couldn’t be happier with the performance so far.
Response from FrosthubUSAJul 28, 2023
Thank you for your feedback. We're glad to hear that you found the installation process easy. We strive to design our products to be user-friendly, and it's encouraging to hear that you've had such a positive experience. We're also pleased to hear that your electrician has been able to wire the system, and you're happy with the performance so far. We're confident that you will continue to enjoy its functionality.
Leandro L.
Excellent product excellent service
Response from FrosthubUSAJul 28, 2023
Thank you for your positive review. We're thrilled to hear you're satisfied with both our product and service. We always strive to deliver excellence in everything we do.
Michael T.
This company really helped me out when I was in a bind and short materials to finish a job. They shipped what I needed right away and have outstanding service. I would highly recommend them and use them again.
Response from FrosthubUSAJul 28, 2023
Thank you so much for your kind words. We're delighted to know that we could assist you in your time of need and that our services lived up to your expectations. Our team always strives to provide outstanding service, and knowing we've accomplished that in your case is truly rewarding. We appreciate your recommendation and look forward to serving you again in the future. Don't hesitate to reach out if you have any more needs or questions.
Barbara J.
Worked great
Response from FrosthubUSAJul 28, 2023
Thank you for your positive feedback. We're thrilled to hear that our product is working great for you. Our team is committed to providing high-quality products and we're glad that your experience reflected this.
Paul G.
All components were received, system working very good.
Response from FrosthubUSAJul 28, 2023
Thank you for taking the time to leave a review. We're delighted to hear that you've received all the components and that the system is working well for you. We strive to deliver excellent products and services to our customers, and it's encouraging to know that we've met your expectations.
Robert J.
I searched for a long time to find the best deal on the internet for a Mr Cool system. I needed three units for my home and found the 36 K unit that would accommodate up to four minis. Cool- minisplits website beat everyone on price which made me think it was a sketchy website. But I called and found out that they are very reliable. I made my purchase within 5 minutes, quick and easy. They even split my invoice so that I could pay from two different accounts. Items shipped out quickly and arrived in good condition. I highly recommend this company for purchasing mini splits.
Response from FrosthubUSAApr 17, 2023
Thank you for your positive review! We're glad you found a great deal on our MrCool systems and experienced our reliable service. We appreciate your recommendation and look forward to assisting you again in the future.
Scott I.
Purchase went without a problem and all my questions were answered without delay. I was notified when the unit shipped. A quick call got me all the information I needed to manage the delivery. Thank You
Response from FrosthubUSAApr 17, 2023
Thank you for your positive feedback! We're glad your purchase experience was smooth and that our team promptly addressed your questions. We appreciate your business and look forward to assisting you again in the future.