Frontline Source GroupReviews of frontlinesourcegroup.com

Response from Frontline Source GroupJun 14, 2019

We are sorry for the confusion that followed for the day after you accepted your assignment. We had a delay from the company and we are sorry that this caused you the delay in getting started. Your calls should have been responded to in a more timely manner. Further, we hope now that you are at work, you’re finding communication with your recruiter has improved. I know that the onboarding documentation can be challenging too, but please refer back to your onboarding emails. We have our Candidate Ambassador and she is happy to help ensure that your new hire paperwork is easily completed and that your start goes smoothly thereafter. Best of luck on your new job.

Response from Frontline Source GroupMar 21, 2018

Thank you for reaching out, Vondra. I’m sorry you encountered some difficulty with our onboarding system. While we have people complete this daily with limited issues there may be additional questions, so we do have a dedicated candidate ambassador to ensure an easy onboarding process. The system is designed to prevent you from moving on where there may have been missed information and she could have addressed this with you quickly. While your challenges were on the I-9, which is a government form, we will see what we can do to make that particular form’s challenges easier to overcome. Thank you for providing insight into an area that we would like to improve on.

Response from Frontline Source GroupNov 8, 2017

We wanted to take a moment to clear up some misunderstandings with this review. We are disappointed to learn that you feel like you had a two star experience with Frontline as you were placed with a wonderful organization. To clarify, we actually do offer holiday pay and health benefits (ACA compliant) that are available following a reasonable wait period. Further, we go beyond the industry standard and offer a full week of vacation to all temps or contractors. To learn more about our benefits, you can see all of the details directly on the website at www.frontlinesourcegroup.com/benefits.htm. We wish you the best of luck on your new job and we hope you’ll reach out with any questions in the future.