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Front Gate Tickets (frontgatetickets.com) has 54 customer reviews on Five Star Index, with an average rating of 1.2 out of 5.
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54 approved reviews, newest moderated first
Lacey J.
Terrible!!! Would never attend anything else that has anything to do with these morons!! I attended lovers and friends in Vegas and it was a disaster, and the company won't refund any part of the ticket..... WOULD NOT RECOMMENDED ever!!!!!
Josh N.
DISGUSTING!!! I ORDERED TICKETS TO BOOTS AND HEARTS BURL'S CREEK ONTARIO FOR AUGUST 4TH TO 7TH. THEY HAD ABOUT 30 ARTISTS COMING, OR SO THEY SAID? ONE OF THE ONES MY GF AND I WANTED TO SEE WAS SAM HUNT? IT'S NEXT WEEK AND WE'RE TOLD ABOUT 4-6 ARTISTS AREN'T GOING TO BE THERE, INCLUDING SAM HUNT? i ASKED FOR OUR MONEY BACK AND THEY WROTE BACK LOL!!!!!!!!!!!!!!!!!!!!!!! TO ME AND NO MATTER RAIN OR SHINE, OR CANCELLATIONS! WE DON'T GIVE ANY MONEY BACK??? fraudulent!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Colossus “The” M.
These people are theives. They have you prepay for concert tickets then partially refund you after the event is cancelled, with no recourse to get your money. They turned off comments and reviews on their social media to avoid public criticism. They never respond to their customer service emails and the proof is in their Facebook page posts. Buyer beware!!!
The072Mike
Absolute crap. Official seller of download tickets, direct from download's website, but then take zero responsibility for any after sales service. Just another modern day example of appalling service from companies that don't do anything other than skim money off someone else's product. Avoid.
Charlotte X.
I will never buy tickets from front gate again. They’re gloried scammers, customer service is terrible, when you finally do hear back from them they send you false information, links that don’t work and ultimately end up ignoring your messages if you complain. Horrible company.
Erica N.
Absolutely horrible. It's nearly impossible to get a response from this place. They refuse to offer a refund. I looked them up in other places, like the BBB and even their FB page. I suggest everyone do the same before buying anything from this company. They have a history of ripping people off and I am livid. I'm not stopping here with a review either. This money was taken out of my account without my consent. I didn't even know until after the fact. If they checked the name on the account and the name for the tickets, they will see it's not the same person!