Kukoyi A A.
Timely Customer Service
I experienced a great customer service, response was timely! Not a rigid company; so flexible with customer needs.

Froala develops editing software products that are the building blocks for creating and editing beautiful content easier and faster.
Froala Editor (froala.com) has 28 customer reviews on Five Star Index, with an average rating of 3.8 out of 5.
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Kukoyi A A.
I experienced a great customer service, response was timely! Not a rigid company; so flexible with customer needs.
customer saas C.
The classic toolbar is great and configurable and the support team are responsive and helpful
Lion
Complete free test, embedding the video's handling of the element is the state I want, there is also a toolbar for RWD.
Igor
I’m in good company 👌 Thanks for it
Véronique
I'm very satisfied about our experience with Froala on our projet My Report. The support team has always answered very quickly to our questions. The only reason I haven't rated 5 * is we don't know yet the timeline for some fixe
~~PaulB
The product is wonderful; please keep up the great work. The renewal process was seamless and resulted in us being able to save by signing up for a multi-year license. Thanks ~~PaulB
NoSoup
My last review was removed because froala complained. I am a paying customer and own lic copy of the product so there is no basis to remove a true remove about the company. Because instead of addressing issues they spent more time to pretend how great they are I give them only 1 star now. Let’s start of with the fact it’s a good editor if it works. But that’s where it ends. Go and look at the GitHub issues. Their support sucks. Most people there have no idea how to fix issues, basic stuff breaks on updates and broken stuff takes forever to be fixed. On top the editor is quite pricey. So look carefully if you can live with the issues. Some have been around for 1 year plus and have neither been fixed nor a official response. Also even so they claim to be in Texas I have a feeling large part including support is not usa based. Just as an update, instead of addressing the issues i get weekly emails from trustpilot that froala wants more info like my invoice so they can contact me to revise or take down the review. Start to wonder how unbiased trustpilot really is.
Emiliano T.
As a web developer I can confirm it's very good editor and very affordable tool