CAM
Process improvement
You need to figure out how to avoid unnecessary cost to your customers because not your processes. For example you allowed a shipment to happen when you could have known that you were going to block it at customs. Your processes are reactive rather than proactive. FedEx or UPS doesn’t have the issue when we work with them
Response from FrisbiMar 22, 2021
Hi Cam, we sincerely apologize for your recent experience with us. We value your feedback and will take this into consideration. Please be assured that we are working hard to provide optimum services for you and all of our clients.