FreshpetFreshpet is an American manufacturer of fresh, refrigerated food and treats for dogs and cats using natural ingredients, and are the first in the fresh and refrigerated category to be distributed across North America.
Freshpet (freshpet.com) has 1,217 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Amy
This is the best food by far. I have tried some of the others but Callie likes this one best. She gobbles up the food in less than a minute. The customer service is amazing. I have never had a late shipment.
Response from FreshpetJan 15, 2026
Hi Amy, we’re so happy to hear that Callie enjoys our recipes and grateful to have you as part of our Freshpet pack. Your review made our whole team smile! Thanks for sharing the love. 🐾💚
Josh
My dog loves it! We went through several different fresh food alternatives before he chose this one. Lol. App is easy to use, shipments are always on time, and my dog still gulps down each bowl as soon as it's poured. No issues.
Response from FreshpetJan 15, 2026
Hi Josh, we're so happy your dog is loving Freshpet and that we've earned your trust. Nothing beats a timely delivery and a hungry pup- thanks for the 5-star shoutout! 🐶💚
S K.
Tucker and Mocha have been obsessed with this food since day one. I have two extremely picky Labradoodles. Changing food is not easy. And they tend to like a variety. Enjoyed fresh pet since. One and have never turned down a meal. In fact, this is the only food I have seen both of my dogs. Stay and finish the whole bowl all at one sitting. Normally my dog‘s grays. Thank you fresh pet.
Response from FreshpetJan 15, 2026
Hi there, thank you so much for the paws-itively amazing review! We're over the moon knowing that Tucker and Mocha love their Freshpet meals and that it's made mealtime easier for your whole family. Thanks for trusting us with your pups’ nutrition. 💚🐾
Ann
Marley has used fresh pet from day one - he won’t eat anything else honestly we have tried. His fav has been the small pet as he’s only 10 pounds but now I get a custom order sent right to my door every few weeks so I don’t have to worry about it anymore
Response from FreshpetJan 15, 2026
Hi Ann, your review made our whole team smile! We're over the moon knowing Marley enjoys our recipes. Thanks for trusting us with your pup's nutrition. 💚🐾
Amanda K.
Fast delivery and my dog loves it.
Response from FreshpetJan 15, 2026
Hi Amanda, fast delivery and a happy pup? That’s our favorite combo. 💚🐾
Chris
All I can say is Sparky loves his new food!
Response from FreshpetJan 15, 2026
That’s pawsome! Sparky deserves the best! -Jillian
Florence R. O.
Boots loves Freshpet!! I love the home delivery.
Response from FreshpetJan 15, 2026
Hi Florence, we’re so glad you had a great experience and that Boots loves our recipes! Thanks for the pawsome review.
Florence R.
Boots loves his Freshpet. He loves the taste and eats it right up. I love the fact that he eats it and I love getting it delivered. The reason I give 5 stars is because Boots loves his Freshpet.
Response from FreshpetJan 15, 2026
Hi Florence, your review made our whole team smile! Our mission is to make mealtime simple and healthy for the dog you love, so we’re thrilled that Boots loves our recipes. Sending tail wags your way! 💚
