FreshpetFreshpet is an American manufacturer of fresh, refrigerated food and treats for dogs and cats using natural ingredients, and are the first in the fresh and refrigerated category to be distributed across North America.
Freshpet (freshpet.com) has 1,217 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Amanda M.
The ease of ordering is great and our dogs have loved all the flavors of food we have ordered. Been a great experience!
Response from FreshpetJan 17, 2026
Hi Amanda, we're thrilled your pups love our recipes and that you're having a great experience! Thanks for being a part of our Freshpet pack. 💚
Lee F.
An example of why I only feed FreshPet . I unexpectedly was unable to receive a delivery in the middle of the summer. Freshpet, without hesitation, refunded my order and promptly shipped my next order. I use to feed a whole prey diet, but FreshPet is SO much more convenient and my buddie is always excited for meals
Response from FreshpetJan 17, 2026
Hi Lee, reviews like yours make our day pawsome. We’re thrilled to hear that your pup enjoys our recipes. Thanks for the 5-star shoutout!
Dale R.
My poodle mix is very picky when it comes to food and she continues to inhale her Freshpet. The delivery and meal plan is simple and most importantly, I feel good about what I'm feeding her.
Response from FreshpetJan 17, 2026
Hi Dale, thank you for the pawsome review! Our mission is to make mealtime simple and healthy for the dog you love, so we’re thrilled she's enjoying it. Sending tail wags your way! 🐾
Karolina
Great experience! Great customer service! Daisy loves her food, a little too much!
Response from FreshpetJan 17, 2026
Hi Karolina, thanks for sharing! We're so glad Daisy loves her Freshpet meals. We love keeping tails wagging with reliable delivery. 💚🐾
Sylvia
My French bull dog is very picky I’ve tried many foods but with fresh pet he can’t get enough, keeps licking empty bowl until his next meal. I recommended you to my sister who has a picky chihuahua and now she can’t get enough either she loves it
Response from FreshpetJan 17, 2026
Hi Sylvia, thank you so much for the paws-itively amazing review and recommendation! We're over the moon knowing your dogs love their Freshpet meals and that it's made mealtime easier for your whole family. Sending tail wags your way! 🐶🐾
Rebecca L.
FreshPet is always so easy to contact…whether by e-mail or phone. I always get the results I want from FreshPet…no hassle!!
Response from FreshpetJan 17, 2026
Hi Rebecca, thank you for the pawsitive feedback! We’re glad we could deliver a 5-star, tail-wagging experience.
REBECCA R.
I have tried all the other pet meal delivery services. I charge because each one looks like chunks of food. When I get it, it's mush. My pomskies wont eat it. FreshPet s exactly what it looks like online. Chunky actual pieces of meat. Missy and Gracie love it. I recommend FreshPet to everyone that tells me how soft my dogs fur is.
Response from FreshpetJan 17, 2026
Hi Rebecca, thank you for the kind words and recommendation! Our mission is to make mealtime simple and healthy for the dogs you love, so we’re thrilled to hear that Missy and Gracie are enjoying it. Sending tail wags your way! 🐾
Wendy M.
Tucker gets the best, freshest food we can offer conveniently delivered to our door every month. The product comes packaged frozen and just the right amount for his size.
Response from FreshpetJan 17, 2026
Hi Wendy, thank you for the pawsitive feedback! We’re so glad that Tucker enjoys our recipes and that you had a great experience. 🐾
