FreshpetFreshpet is an American manufacturer of fresh, refrigerated food and treats for dogs and cats using natural ingredients, and are the first in the fresh and refrigerated category to be distributed across North America.
Freshpet (freshpet.com) has 1,217 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Michelle
Food is too human, dogs loved every meal. They are hooked! We need our subscription changed to send more frequently, we ran out.
Response from FreshpetJun 3, 2026
Hi Michelle, we're so happy to hear that your pups are enjoying our recipes! We’d love to help update your menu. To do so, we’ve requested a bit more information. Please reply at your earliest convenience. We look forward to hearing from you soon. 💚
Helen
Delivery was great. Food keeps well.Oreo likes all the different kinds of food chicken is his favorite.
Response from FreshpetMay 26, 2026
Hi Helen, we're so happy Oreo is enjoying Freshpet and that your delivery experience went smoothly. Sending lots of tail wags and happy mealtime wishes your way. 💚🐶
Debs V.
My dog likes your food and importantly it is easy to use and nutririoinal
Response from FreshpetMay 26, 2026
Hi Debs, we’re so happy to hear your pup is enjoying Freshpet and that it’s made mealtime easier for you both. 💚Thanks for trusting us with your pup’s nutrition and for being part of the Freshpet family! 🐾
Virginia S.
So much cheaper than the other brands.
Response from FreshpetMay 22, 2026
Hi Virginia, we appreciate you sharing your feedback with us! Thanks for being part of the Freshpet family. 💚🐾
for your O.
Smells fresh like real food. Good texture and chew size for Lucy.
Response from FreshpetMay 21, 2026
Hi Leslie, we’re so happy to hear our recipes have been a great fit for Lucy and that she's enjoying every bite! Thank you for the pawsitive feedback. 💚🐾
Karl R.
The food is fresh, and convenient recipes are good as well .
Response from FreshpetMay 18, 2026
Hi Karl, thank you for the pawsitive feedback. We're grateful to have you as part of our Freshpet pack. 💚🐾
Jean
Some of the food Beau will only taste others he is really eager to eat. Overall it seems to be working good for us.
Response from FreshpetMay 18, 2026
Hi Jean, thank you for sharing! We're so glad to hear Freshpet is a good fit for Beau. Every pup has their own preferences and it sounds like he definitely knows which recipes he's most excited about at meal time. Thanks for being part of the Freshpet family! 💚🐾
Sue
He likes the food but it is difficult to know when he wants to eat. He doesn’t eat first thing in the morning like most dogs. He might not eat until evening. I never know when. Not being able to leave the food out is definitely not a good thing.
Response from FreshpetMay 12, 2026
Hi Sue, thank you for sharing your feedback with us. We’re happy to hear Buddy enjoys our recipes, though we understand how frustrating it can be when feeding times are unpredictable. Some pet parents find it helpful to serve smaller portions throughout the day to better match their dog’s eating habits and routine. We’re also here to help if you’d like any additional feeding tips or suggestions. We’re always grateful to have you as part of our Freshpet pack!
