FreshpetFreshpet is an American manufacturer of fresh, refrigerated food and treats for dogs and cats using natural ingredients, and are the first in the fresh and refrigerated category to be distributed across North America.
Freshpet (freshpet.com) has 1,217 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Jeana
Our three dachshunds just love freshpet!!! For three picky eaters this has been a lifesaver. You can feed them each something different if you want, its very nice, they love it!
Response from FreshpetJan 18, 2026
Hi Jeana, we're so glad your dogs are thriving on Freshpet, and we thank you for sharing your experience; knowing it's making a difference for them makes our tails wag. Thanks for trusting us with your pups’ nutrition. We truly appreciate you! 💚
Lidia
Our fur doggie loves it! shipping is fast and great! Will keep ordering, i also love that i can modify within a few days.
Response from FreshpetJan 18, 2026
Hi Lidia, we're over the moon knowing your dog loves Freshpet meals. Fast delivery and happy pups? That’s our favorite combo. Thank you so much for the paws-itively amazing review. 💚🐾
customer
Great food that my finicky pet really likes
Response from FreshpetJan 18, 2026
Hi there, thank you for the pawsitive feedback! We’re so glad you're having a great experience. 🐾💚
Michael B.
I have used the custom delivery service for 4 months. The food arrives frozen and in the quantity and frequency of my choosing. The food itself smells good and my dog loves it. I like the variety and the high quality ingredients. My dogs digestion is better too. Love the product and the service. Keep up the good work.
Response from FreshpetJan 18, 2026
Hi Micheal, your review made our whole team smile! We're so happy your dog is loving Freshpet and that we’ve earned your trust. We love keeping tails wagging with reliable delivery. Thanks for sharing.💚🐾
kathysweet
We love FreshPet!! Our new dog is so picky!! We happened to be wrapped around his tiny paw so he gets whatever he wants!! He loves the Shredded Chicken Dinner. So meaty!!! Delivery has been seamless and they send me more pretty fast if I need it before my scheduled date of delivery!! I highly recommend!!
Response from FreshpetJan 18, 2026
Hi Kathy, thank you for the kind words and recommendation. Our mission is to make mealtime simple and healthy for the dog you love, so we’re thrilled he's enjoying it. Nothing beats a timely delivery and a hungry pup. Thanks for the 5 star shoutout! 🐶💚
Pete
Freshpet is as advertised and much more! Our pup has been rejuvenated and acts like a young fella and we are so grateful for it. We can’t recommend freshpet enough!
Response from FreshpetJan 18, 2026
Hi Pete, we're so glad your dog is thriving on Freshpet, and we thank you for sharing your experience! Knowing it's making a difference for your pup makes our tails wag. Thanks for trusting us with your pups’ nutrition. We truly appreciate you! 🐶💚
Shirley
Mni our Australian Shepard is one year old this month. Knowing she is getting the proper diet is important. she eagerly looks forward to her FreshPet meals.
Response from FreshpetJan 18, 2026
Hi Shirley, from one pet parent to another, thank you! We know how important it is to feed your pups something fresh and healthy. We’re honored to be part of your story and truly appreciate you leaving this review. Big thanks from our pack to yours! 🐾
Gail
My pup Brynn just loves your meals, and I like the convivence of not running out and then going to the stores that carry the food only to find out that they have sold out. I think the only thing that I would like is to know the total price every 4 weeks that I receive the food, I have to try to remember the amount and at my age that can be a challenge, LOL Thank you Fresh Pet for making my pup happy.
Response from FreshpetJan 19, 2026
Hi Gail, we're so glad your dog is thriving on Freshpet, and we thank you for sharing your experience. Knowing it's making a difference for Brynn makes our tails wag! Can you please reach out to us at https://deliver.freshpet.com/contact for further assistance regarding your pricing. Our Care Team would be happy to hear from you! 💚
