FreshpetFreshpet is an American manufacturer of fresh, refrigerated food and treats for dogs and cats using natural ingredients, and are the first in the fresh and refrigerated category to be distributed across North America.
Freshpet (freshpet.com) has 1,217 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Justin
Customer service is top notch and the food has helped our dog's diabetic food needs.
Response from FreshpetJan 21, 2026
Hi Justin, we're so glad your dog is thriving on Freshpet and we appreciate you sharing your experience! Knowing it's making a difference for your pup makes our tails wag. Thanks for trusting us with their nutrition. 💚
CHERRY B.
I absolutely loved fresh pet , so easy to feed my dog Mandy. Mandy really like her shredded chicken meals. I think she has an alarm clock , she comes to me exactly when it’s her meal time. Try it your pup will love all the different meals they have to offer
Response from FreshpetJan 21, 2026
Hi Cherry, thank you for the kind words and recommendation! We’re thrilled to hear that Mandy is enjoying her Freshpet meals. Sending tail wags your way. 🐾💚
Phyllis D.
My fussy puppy LOVES the food and ordering is soooo easy
Response from FreshpetJan 21, 2026
Hi Phyllis, we’re so happy to hear that your puppy loves our recipes and appreciate you being part of our Freshpet pack! Thanks for the pawsome review. 💚
donna L.
Bear is a picky eater, I've tried several of the premium brands with no luck. He took to FreshPet pretty quickly, He prefers that I feed him his first couple of pieces by hand, then he finishes on his own. I don't mind as I know which piece I slipped his pill into so I know he's taken it. It's convenient to have the food bagged and ready to serve and the delivery is pretty quick, too.
Response from FreshpetJan 21, 2026
Hi Donna, your review made our whole team smile! We're so happy Bear is loving Freshpet and that we’ve earned your trust. Thanks for sharing the love. 🐶💚
Warren
Fresh Pets suggestions on amounts and diet needs for my pup are great. Meal varieties are great too. I also appreciate the ability to modify amounts and schedule dates. Makes it simple.
Response from FreshpetJan 21, 2026
Hi Warren, our mission is to make mealtime simple and healthy for the dog you love, so we’re thrilled to hear that you're having a great experience! Thanks for trusting us with your pup's nutrition. 💚
Scott
My dog is a picky eater, so I decided to try fresh pet food. He loves the chicken and beef, and eats his whole bowl. He is no longer picky due to this healthy pet food. I highly recommend this food for dogs.
Response from FreshpetJan 21, 2026
Hi Scott, thank you for the kind words and recommendation! Our mission is to make mealtime simple and healthy for the dog you love, so we’re thrilled he's enjoying it. Sending tail wags your way! 🐾
Cindy
Deliveries are always on time and frozen, never thawed, go right into my freezer, easy-peasy. No fuss, no mess. Dogs love the food and there are never any GI issues.
Response from FreshpetJan 21, 2026
Hi Cindy, our mission is to make mealtime simple and healthy for the dogs you love, so we’re thrilled they’re loving their Freshpet meals! From our door to yours, we’re glad everything arrives just right. 📦💚
Cathi
Timely delivery, easy website to get around on. Wonderful communication regarding delivery.
Response from FreshpetJan 21, 2026
Hi Cathi, thank you for the pawsitive feedback! We’re so glad you’re having a great experience. Nothing beats a timely delivery and a hungry pup, thanks for the 5 star shoutout! . 💚
