Freshpet is an American manufacturer of fresh, refrigerated food and treats for dogs and cats using natural ingredients, and are the first in the fresh and refrigerated category to be distributed across North America.
Freshpet (freshpet.com) has 1,217 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
Also known as
freshpet.com
Website
freshpet.com
Category
Pet Stores
Location
Bedminster, New Jersey
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 97% of reviews.
Latest
Most recent review: October 2026.
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Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
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Freshpet has been a great experience for not only us as parents but also for our Cavalier BRISCOE. We feed him twice a day and he considers both feedings the high point of his day. The best results of his Freshpet diet can ce seen in his enjoyment of the food and the end result which includes well formed and easy to pick up stools. The ability to change his meal plan and delivery dates is also a welcomed benefit. Could not be happier with Freshpet.
KA
KatJo
I see so much improvement in my dogs health and happiness
I love that I never run out of my dog’s food. My dog has never been healthier since changing her diet to Fresh Pet. Her tummy and skin issues are almost nonexistent.
Response from FreshpetJan 22, 2026
Hi there, we're so glad your pup is thriving on Freshpet, and we appreciate you sharing your experience! Knowing it's making a difference for her makes our tails wag. Thanks for trusting us with your pup's nutrition. 💚🐾
KA
Katie
I can’t say enough good things about…
I can’t say enough good things about Freshpet! My dog, Clifford, absolutely loves this food — he gets so excited every time it’s mealtime. Since switching him over, I’ve noticed such a difference in his overall health and energy. His coat looks shinier, his digestion is better, and he seems happier!
One of the best parts for me is the convenience. Having Freshpet shipped right to our door saves so much time and hassle, and I know I’m getting a product that’s fresh, wholesome, and high-quality. The ingredients are real and nourishing, and it’s clear that Freshpet really cares about the pets who eat their food.
I’m so glad we made the switch — Clifford is thriving, and I have the peace of mind knowing I’m giving him the very best. Highly recommend Freshpet to any pet parent who wants their dog to be healthy, happy, and excited about every meal!
Response from FreshpetJan 22, 2026
Hi Katie, from one pet parent to another, thank you. We know how important it is to feed your pup something fresh and healthy, so we're thrilled to hear that Clifford is thriving on Freshpet! We’re honored to be part of your story and truly appreciate you leaving this review. Big thanks from our pack to yours! 🐶💚
EM
ellen Morris D.
Healthy Dogs
We switched our older dogs three years ago. We couldn't believe the difference,how lively and more alert. When we switched to fresh pet could only buy in store. When learned could purchase on line I was thrilled. I have suggested it to many people and they have switched.
Response from FreshpetJan 22, 2026
Hi Ellen, thank you for the kind words and recommendation! We appreciate you sharing your experience. Knowing it's making a difference for your older dogs makes our tails wag. 💚
LI
Lisa
Ordering easy
Ordering easy , delivery is fantastic time saver. Healthy food
Response from FreshpetJan 22, 2026
Hi Lisa, thank you for the pawsitive feedback! We’re so glad you had a great experience. 💚
GE
Gerri
Fresh Pet delivery is always prompt in…
Fresh Pet delivery is always prompt in sending me my order. My dog liked his food He also liked the treats that I order for her.
Response from FreshpetJan 22, 2026
Hi Gerri, thank you for the 5-star shoutout! Nothing beats a timely delivery and a hungry pup. 🐾
BK
BkrChc
Been using it for over 1 year
My dog loves the chicken, beef and chicken I wouldn’t buy her anything else been using it for over a year she is happy and healthy loves mealtime
She was picky hated kibble loves this fresh food thank you fresh pet for a quality meal for my puppers
Response from FreshpetJan 22, 2026
Hi there, from one pet parent to another, thank you! We know how important it is to feed your pup something fresh and healthy. We’re honored to be part of your story and truly appreciate you leaving this review. 💚
TI
Timothy
Number one of course is the quality of…
Number one of course is the quality of the product, and Freshpet is definitely high quality. The ingredients are first rate, and actually look like real food. When I made the decision to get a dog, I also decided that I wasn't going to compromise on the quality of his food. I believe that investing in healthy food for my pet will result in a long healthy life for him
Response from FreshpetJan 22, 2026
Hi Timothy, thanks for the pawsitive feedback! We know how important it is to feed your pup something fresh and healthy. We’re honored to be part of your story and truly appreciate you leaving this review. 💚