FreshpetReviews of freshpet.com

4.51,217 reviews
Pet Stores
1545 U.S. 206, Bedminster, New Jersey

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Freshpet

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About Freshpet

Freshpet is an American manufacturer of fresh, refrigerated food and treats for dogs and cats using natural ingredients, and are the first in the fresh and refrigerated category to be distributed across North America.

Freshpet (freshpet.com) has 1,217 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.

Also known as: freshpet.com
Website: freshpet.com
Category: Pet Stores
Location: Bedminster, New Jersey
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 97% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Freshpet reviews

Showing 905 reviews with 5 stars · Clear filters

Jeremy
Sep 25, 2025
Good food and reliable delivery.
Good food and reliable delivery.
Response from FreshpetJan 23, 2026
Hi Jeremy, thanks for sharing! We love keeping tails wagging with reliable delivery. 💚
Perri
Sep 25, 2025
My dog was having diarrhea or turning…
My dog was having diarrhea or turning her nose up at every kind of food. We had just got her from the animal shelter. I tried all different brands from the cheapest to the most expensive. Then I found fresh pet in my local store and gave it a try. She loves it. It has been 3 months and she still loves it and no stooling issues.
Response from FreshpetDec 9, 2025
Thank you for sharing your pup’s story with us! 💚 We know how stressful it can be when a new rescue struggles with food and tummy troubles, so hearing that Freshpet has helped her feel better and enjoy mealtime makes us so happy! Three months of loving her food and no stool issues is a big win for her health and happiness. Give her some extra love from us—she deserves it! 🐶 -Heather
Sherry
Sep 25, 2025
This food has been a lifesaver for my…
This food has been a lifesaver for my Charlie. He eats it every time, which was not the case in the last eight years. And, no upset stomach and other side effects. Charlie and I are very happy with this food. Thank you so much!!!
Response from FreshpetJan 23, 2026
Hi Sherry, thank you so much for the paws-itively amazing review. Knowing our food is making a difference for Charlie makes our tails wag! Thanks for trusting us with his nutrition. 💚
JESSICA
Sep 25, 2025
I love the convenience of having it…
I love the convenience of having it delivered right to my door. My furbaby is a senior and has cancer, but Freshpet has given him more energy and keeps him at a healthy weight. He absolutely LOVES Freshpet!
Response from FreshpetJan 23, 2026
Hi Jessica, thank you for the kind words. Knowing your pup loves our recipes and that it's making a difference for him makes us so happy! We appreciate you sharing your experience and being part of our Freshpet family. 💚
Laurrie
Sep 25, 2025
My dog loves the food
My dog loves the food, my only problem is she was gaining weight. I took 25% off the amount I feed her. I just wish they had an over weight menu. But otherwise I would highly recommend it
Response from FreshpetJan 23, 2026
Hi Laurrie, thank you so much for the feedback and recommendation. We're always looking to expand to fit our pet parents' needs, so we'll be sure to share your comments with our marketing and development teams. We certainly appreciate you sharing your experience and being part of our Freshpet family!
Patti
Sep 25, 2025
It so easy to order
It so easy to order and the reminders of upcoming orders are so great. I find myself changing my orders often so they come when I'm home to receive them and get them refrigerated right away. I started my 8 month old puppy on freshpet and gave both my daughters dogs freshpet and now they won't eat anything else. When I take my puppy to the vet he always ask me what I feed her and I tell him freshpet and he says he hears that a lot from other people. That says a lot.
Response from FreshpetJan 23, 2026
Hi Patti, thank you for the kind words! Our mission is to make mealtime simple and healthy for the dogs you love, so we’re thrilled they’re enjoying it, and we’re glad your pups food arrives just right. 📦💚
Janet
Sep 24, 2025
Easy to choose Freshpet for good eating to order on line for delivery…
Easy to order on line for delivery every 5 wks. My Havanese loves Freshpet and devoures it in 2-3 minutes.
Response from FreshpetJan 23, 2026
Hi Janet, we’re so happy to hear your pup loves our recipes and grateful to have you as part of our Freshpet pack! 💚
Linda
Sep 24, 2025
Perfect for my dog and me
There is good notice about the deliveries. It's helpful because the food can stay cold and fresh, if you know when to expect it. Food is always well-wrapped. My senior dog perked up after his change to Freshpet. It's so good to see him with energy again. Seems to be his perfect combo. He loves it!
Response from FreshpetJan 23, 2026
Hi Linda, thank you for the paws-itively amazing review! We're over the moon knowing your dog loves his Freshpet meals and that it's making such a difference for him! We love keeping tails wagging with reliable delivery. 🐾💚

FreshpetReviews of freshpet.com

About Freshpet

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Freshpet reviews

Good food and reliable delivery.

My dog was having diarrhea or turning…

This food has been a lifesaver for my…

I love the convenience of having it…

My dog loves the food

It so easy to order

Easy to choose Freshpet for good eating to order on line for delivery…

Perfect for my dog and me

About Freshpet

About these reviews

More in Pet Stores, New Jersey

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Freshpet reviews

Good food and reliable delivery.

My dog was having diarrhea or turning…

This food has been a lifesaver for my…

I love the convenience of having it…

My dog loves the food

It so easy to order

Easy to choose Freshpet for good eating to order on line for delivery…

Perfect for my dog and me