FreshpetFreshpet is an American manufacturer of fresh, refrigerated food and treats for dogs and cats using natural ingredients, and are the first in the fresh and refrigerated category to be distributed across North America.
Freshpet (freshpet.com) has 1,217 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Fran E.
Ease of ordering and convenience of deliver to my door.
Response from FreshpetFeb 3, 2026
Hi Fran, thanks for the 5-star review! We’re so happy the delivery process was easy from start to finish. Safe, on-time arrivals are always the goal. 💚
CAROLINE B.
I have been told to but my boy on a diet, any suggestions???
Response from FreshpetFeb 4, 2026
Hi Caroline, we do not offer a specific recipe or plan for weight loss. We'd suggest consulting your veterinarian for guidelines regarding your dog's weight loss since they would know his health history best. Your vet can help ensure that he does not experience nutrient deficiencies and is able to obtain energy as he is losing weight. If your veterinarian can recommend the amount of calories your pup should consume for a goal of weight loss, you can then adjust how much you feed him. You would need to work with your vet so they could adjust and monitor recommended calories as your pup is losing weight. Additionally, please be sure to keep your dog's weight and body condition updated in your Freshpet Delivery customer account portal so that your dog's plan would adjust with him. We hope this is helpful. Let us know if we can assist with anything in the future. We value your loyalty to Freshpet! 💚
Philip C.
My dog nearly knocks me down to get to his FreshPet custom dog meals. His poop is solid so I know what he's eating is digesting well.
Response from FreshpetFeb 3, 2026
Hi Philip, thanks for the 5 stars. We’re so happy your pup loves our recipes! Your feedback has us doing zoomies. 🐶
dorian
They love the food!
Response from FreshpetFeb 3, 2026
Hi Dorian, we're so glad to hear that your pups love their meals! Thanks for being part of the Freshpet pack. 🐾
John C.
we have 3 dogs and they all love dinner time because they know there getting FRESH PET they absolutley love this food and they are so much happier and there health is a1 so glad we started them on this
Response from FreshpetFeb 3, 2026
Hi John, you know it’s real love when the fridge opens and the tail starts wagging. We're so glad your dogs are thriving on Freshpet. Big thanks from our pack to yours! 🐾💚
Mrs R.
It is very convenient and they love it, but considering other options due to the cost. But the service and food is really good.
Response from FreshpetFeb 8, 2026
Hi there, thank you for the kind words and recommendation. Our mission is to make mealtime simple and healthy for the dogs you love, so we’re thrilled they’re enjoying it. Freshpet prices are based on the cost of fresh ingredients, high-quality meats, labor, and freight. Your 5 stars really made our tails wag. 🐶💚
Linda
Always shipped on time, Oliver loves the food. Love the variety I can choose from. Also the grain free.
Response from FreshpetFeb 2, 2026
Hi Linda, fast delivery and happy pups? That’s our favorite combo! We’re so glad we could deliver a tail-wagging experience. 💚
Margaret T.
Very helpful and fast.
Response from FreshpetFeb 2, 2026
Hi Margaret, fast delivery and happy pups? That’s our favorite combo. Thanks for the 5 star shoutout. 💚🐾
