FreshpetFreshpet is an American manufacturer of fresh, refrigerated food and treats for dogs and cats using natural ingredients, and are the first in the fresh and refrigerated category to be distributed across North America.
Freshpet (freshpet.com) has 1,217 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Laura L.
I’m very happy with the service and product selection. There are many more varieties than I’ve seen in the stores and my dog loves them all!
Response from FreshpetFeb 8, 2026
Hi Laura, we’re thrilled to hear it’s going so well! Thanks for sharing the love. You’ve got our whole pack smiling. 🐾💚
Kim T.
My dog loves his dog food, but I am going on a trip and I don’t have a refrigerator to put the food in. Do you have a dry dog food?
Response from FreshpetFeb 11, 2026
Hi Kim, we’re so happy to hear your dog is loving our recipes! Freshpet does not offer dry kibble, our foods are all‑natural, gently cooked, and made with fresh meat and no preservatives. Hope this help!💚
Magda Arrazola T.
My Babies love it they could eat all day. Very good quality thank you!
Response from FreshpetFeb 8, 2026
Hi Magda, your review made our whole team smile. We're so happy your dogs are loving Freshpet and that we’ve earned your trust. Thanks for sharing the love. 🐾💚
Linda T.
My dog absolutely loves his food I'm very grateful for the price even though it was 50% off but I'm hoping that you guys don't charge me as much for my second box 😊🐶❤️
Response from FreshpetFeb 8, 2026
Hi Linda, thank you for the kind words and recommendation. Our mission is to make mealtime simple and healthy for the dog you love, so we’re thrilled he is enjoying it. Your feedback is the best kind of treat. 💚🐾
Lorrie I.
Buddy really likes the food!
Response from FreshpetFeb 8, 2026
Hi Lorrie, we’re thrilled Buddy is enjoying our recipes. Your 5 stars really made our tails wag. 🐾💚
Holly H.
I have seen such a positive change in my dog, snickers. He loves playing. Before he just wanted to lay around. Thank you fresh pet. Youre the best!!! A snickers says thank you!
Response from FreshpetFeb 8, 2026
Hi Holly, we’re so happy to hear you’re seeing improvements in Snickers's health and happiness. Thanks for being part of our pack. 🐾💚
Carrie
Food is good, delivery was quick. Highly impressed with the quality and quantity
Carole
Customer service is exceptional. Lady is a senior and a rescue. Customer service helped me plan for her proper diet and she has blossomed into a happy and energetic “pup!”
Response from FreshpetFeb 8, 2026
Hi Carole, thank you for the kind words and the 5 stars! We love hearing that Lady is doing well and feeling her best. You just made our whole pack smile. 🐶💚
