FreshpetFreshpet is an American manufacturer of fresh, refrigerated food and treats for dogs and cats using natural ingredients, and are the first in the fresh and refrigerated category to be distributed across North America.
Freshpet (freshpet.com) has 1,217 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Steven S.
Magic loves your food. Just never sure if i am giving him the right amount. We feed him 3x per day, so i am giving a well rounded 1/2 cup each serving. We used to use Ollie. Magic liked that, but he goes insane over your Fresh Pet!
Response from FreshpetFeb 26, 2026
Hi Steven, thank you for the 5-star review! Our team will be reaching out to you about Magic's plan and feeding guidelines. Please do keep an eye on your inbox and spam folder. 💚 🐾
Janis H.
It was great customer service and good price
Response from FreshpetFeb 26, 2026
Hi Janis, your feedback is the best kind of treat! Thank you for the 5 stars and for choosing Freshpet. Reviews like yours make our day extra pawsome. 🐾💚
Lisa L.
Molly absolutely loves this food! Before this she had gotten to where she wasn’t eating and now she jumps up and down when we pull the bag out of the refrigerator!!
Response from FreshpetFeb 25, 2026
Hi Lisa, you know it’s real love when the fridge opens and the tail starts wagging. Thanks for the 5 stars! Molly’s excitement makes our day!💚🐶
John
Really enjoying the fresh meals delivered, Clive loves the food and the variety.
Response from FreshpetFeb 25, 2026
Hi John, your feedback is the best kind of treat! Thank you for the 5 stars and for choosing Freshpet. We’re so glad we could deliver a tail-wagging experience. Give Clive an extra belly rub from all of us. 💚 🐾
Vickie D.
Murphy loves his FreshPet food. I love the convenience and knowledge that he has healthy meals and snacks that he enjoys. Thanks for sharing in giving him the best life!
Response from FreshpetFeb 24, 2026
Hi Vickie, thank you so much for the paws-itively amazing review! Our mission is to make mealtime simple and healthy for the dogs you love, so we’re thrilled Murphy is enjoying it. Sending tail wags your way! 🐶💚
Robert W.
I love the selections of dog foods instead of going to the store
Response from FreshpetFeb 23, 2026
Hi Robert, thank you for sharing your experience! We appreciate the love so much, reviews like yours make our day extra pawsome. 🐾💚
Rick S.
I mix half kibble and half Freshpet. And she finally is finishing her food. In 7 years this has been the most consistent she has eaten. The most important part is her stool is normal. She actually has more energy and plays more now.
Response from FreshpetFeb 23, 2026
Hi Rick, thank you for the 5-star review! Knowing it's making a difference for your pup makes our tails wag. We’re thrilled our recipes were a hit. 🐶💚
Renee
We have been feeding our dog a healthy food but he wouldn’t eat it until he was very hungry. He would run away when we put it in his dish. He loves Fresh Pet and runs to the dish to eat it.
Response from FreshpetFeb 22, 2026
Hi Renee, we appreciate you sharing this! It’s a big win when a selective eater cleans the bowl. You just made our whole pack smile. 🐶💚
