FreshpetFreshpet is an American manufacturer of fresh, refrigerated food and treats for dogs and cats using natural ingredients, and are the first in the fresh and refrigerated category to be distributed across North America.
Freshpet (freshpet.com) has 1,217 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Michelle S.
My pup Snowy LOVES Freshpet! She gets so excited when I pick up her bowl to feed her. She never did before. She licks her bowl clean as well.
Response from FreshpetMay 1, 2026
Hi Michelle, we're so glad Snowy is loving Freshpet. It’s a big win when a selective eater cleans the bowl. You just made our whole pack smile. 🐶💚
Peggy
She loves the chicken or turkey but does not like beef, lamb or pork. This has been the only brand of food I have ever give her. She does great on it.
Response from FreshpetApr 30, 2026
Hi Peggy, your review made our whole pack smile! We're so happy your dog is loving our chicken and turkey recipe and that we've earned your trust. Thanks for letting us be part of your family's routine, we're here for the cuddles, the zoomies, and all the healthy meals to come! 🐶💚
Amanda
Great food, happy dogs, fab packaging and quick delivery.
Response from FreshpetApr 30, 2026
Hi Amanda, thank you for the 5-star review! We're so happy your dogs enjoy Freshpet and that your order arrived promptly and packaged safely. That’s the kind of delivery win we love to hear. 🐶💚
customer
Wren is excited to eat. I constantly get comments on how soft and shiny her coat is. I am happy with the quality of this product.
Response from FreshpetApr 29, 2026
Hi there, thank you for sharing this with us! We’re so happy to hear you’re seeing improvements in Wren's health and happiness. That’s the kind of feedback that makes our tails wag nonstop. 💚🐾
Debra E.
SHE LOVES FRESH PET....I'VE TRIED OTHERS AND THEY ARE GOOD FOR A WHILE AND THEN SHE WON'T EAT THEM....WE'VE USED FRESH PET FOR A WHILE NOW....THANKING YOU IN ADVANCE....I'M ON THE SUBSCRIBED PLAN......
Response from FreshpetApr 29, 2026
Hi Debra, we're so glad Maddie is loving Freshpet and that we've earned your trust. Hearing that a picky eater is enjoying our recipes truly makes us so happy. We're here for the cuddles, the zoomies and all the healthy meals. 💚🐾
Linda Bertram R.
My order and the 2nd one came right on time. Chief loves his food and I feel better feeding him something that smells so delicious. It was also easy to communicate with email. We love everything about Fresh Pet!❤️🐕
Response from FreshpetApr 29, 2026
Hi Linda, your review made our whole pack smile! We're so happy Chief is loving Freshpet. It’s great to hear scheduling was simple and your delivery showed up on time. Thanks for sharing your experience with us. 💚🐾
Amy
We’re extremely pleased with this food choice. Our dog shut down with eating dry food, and we had tried many kinds, some of which were really expensive. She LOVES Fresh Pet! What a terrific solution to the problem!
Response from FreshpetApr 27, 2026
Hi Amy, thank you for the kind words. We’re so glad our recipes passed the picky pup test and they hit the spot. Your feedback is the best kind of treat. 💚🐾
Patricia R.
Nola likes the food, and it is so easy to serve! She's been gaining weight as intended. :-)
Response from FreshpetApr 27, 2026
Hi Patricia, we’re so happy to hear that Nola is loving her Freshpet meals and that mealtime has been easier for you. Learning about positive changes in Nola’s health truly makes our day. 💚
