FreshpetFreshpet is an American manufacturer of fresh, refrigerated food and treats for dogs and cats using natural ingredients, and are the first in the fresh and refrigerated category to be distributed across North America.
Freshpet (freshpet.com) has 1,217 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listingShowing 905 reviews with 5 stars · Clear filters
Richard R.
She loves it and as soon as we get the food out of the refrigerator she rushes to her bowl and quickly devours it.
Response from FreshpetJun 4, 2026
Hi Richard, we're so happy your pup is loving Freshpet. If your pup had thumbs, they’d be giving us 5 stars too. Reviews like yours make our day extra pawsome. 💚🐾
Charles S.
All good, No complaints No change in Lady. She likes the food very much.
Response from FreshpetJun 1, 2026
Hi Charles, thanks so much for the 5 stars! we’re happy to hear Lady loves our food and grateful to have you as part of our Freshpet pack. 💚
Charles M.
My dog loves it. Easy to prepare and the feeling that my dog is getting good nutrition.
Response from FreshpetJun 1, 2026
Hi Charles, we're so glad your dog is loving Freshpet. Thank you for trusting us with your pup's nutrition. Your feedback is a total treat for our team.💚🐾
Joseph
Our 14 year old Chihuahua, Lily, literally gallops to get to her food! After one of our other dogs passed, both Lily and Abby, our Chiweenie, would not eat. Fresh Pet came to the rescue!
Response from FreshpetJun 3, 2026
Hi Joseph, we're so happy to hear Lily is galloping to her food again. It's wonderful that both Lily and Abby are enjoying our recipes. Thank you for sharing your story and for trusting us with their nutrition. Sending lots of tail wags your way! 💚🐾
Elizabeth S.
Called and service member very helpful
Response from FreshpetJun 3, 2026
Hi Elizabeth, thank you so much for the feedback and recommendation. We're always looking to expand to fit our pet parents' needs, so we'll be sure to share your comments with our marketing and development teams. We certainly appreciate you being part of our Freshpet family! 🐶💚
Christina C.
All good from quality of food to delivery and ordering. And the dogs love it!
Response from FreshpetMay 29, 2026
Hi Christina, we're happy your pups are loving their Freshpet meals. It’s great to hear scheduling was simple and your delivery showed up on time. Thanks for being part of our pack! 🐾💚
Carol in I.
Rita Mae waits near her bowl for permission to eat and then dives into to gobble it up. She eats twice daily and never lets feeding time get by me! She loves this food but picks out the cranberries and carrots and puts them on the floor for me to throw away!
Response from FreshpetMay 29, 2026
Hi Carol, thanks for the 5 stars! It sounds like Rita Mae knows exactly what she likes and doesn't waste any time when it's mealtime. We’d like to help with your next menu selection. To do so, we’ve requested a bit more information. Please reply at your earliest convenience. We look forward to hearing from you soon. 🐾💚
Nancy
I love the convenience of delivery!! Skeeter loves the food! Treats included! I find customer service to be above and beyond! Thank you freshpet!
Response from FreshpetMay 31, 2026
Hi Nancy, we're so happy Skeeter is loving Freshpet. On time delivery and an easy scheduling experience is exactly what we aim for. Thanks for the love and the 5 stars!🐾💚
