FreshpetReviews of freshpet.com

4.51,217 reviews
Pet Stores
1545 U.S. 206, Bedminster, New Jersey

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Freshpet

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About Freshpet

Freshpet is an American manufacturer of fresh, refrigerated food and treats for dogs and cats using natural ingredients, and are the first in the fresh and refrigerated category to be distributed across North America.

Freshpet (freshpet.com) has 1,217 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.

Also known as: freshpet.com
Website: freshpet.com
Category: Pet Stores
Location: Bedminster, New Jersey
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 97% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Freshpet reviews

Showing 905 reviews with 5 stars · Clear filters

Margaret C.
Oct 18, 2026
Cocoa used to be a nibbler thru the day…
Cocoa used to be a nibbler thru the day with her kibble. She is a 10 year old Chihuahua mix. Today she woke me from a nap to let me know it was dinner time. She LOVES her FreshPet and is satisfied with smaller servings which tells me she is getting the right nutrients! Thank you FreshPet!
Response from FreshpetOct 19, 2026
Hi Margaret, we're all ears over this one! Hearing that Freshpet has been a good fit for Cocoa makes us so happy. Your 5 stars really made our tails wag. 🐶💚
Laura S.
Oct 18, 2026
Everything
Everything
Response from FreshpetOct 19, 2026
Hi Laura, thank you for the 5 stars and for choosing Freshpet. 💚
Arais A.
Oct 18, 2026
I am so grateful for the quality of the…
I am so grateful for the quality of the food, the exceptional customer service, and the speed of delivery. Kairos thanks you!
Response from FreshpetOct 19, 2026
Hi Arais, on-time delivery and an easy scheduling experience is exactly what we aim for. Give Kairos an extra belly rub from all of us. 💚🐾
Patricia B.
Oct 17, 2026
I have 2 picky eaters and they love…
I have 2 picky eaters and they love this stuff. I mix it with their hard food and they gobble it up when they used to leave their food alone until they were too hungry to not eat.
Response from FreshpetOct 17, 2026
Hi Patricia, thank you for the pawsitive review! We’re so happy your picky pups approved of our recipes. Your 5 stars really made our tails wag. 🐶💚
Jo E.
Oct 17, 2026
Dog food delivered on time
Receive on a schedule so I dont run out of wet food. i can adjust my plan any time.
Response from FreshpetOct 20, 2026
Hi Jo, your feedback is the best kind of treat! On-time delivery and an easy scheduling experience is exactly what we aim for. Thanks for letting us be part of your pups' routine. 💚🐾
Teena H.
Oct 17, 2026
I am a return customer with our rescue…
I am a return customer with our rescue puppy, Cami. She loves Fresh Pet food. From what she was eating before I got her, she feels like she is the Queen now! Thanks so much for taking care and making a great product.
Response from FreshpetOct 17, 2026
Hi Teena, thank you for the kind words and the 5 stars! Our mission is to make mealtime simple and healthy for the dog you love, so we’re thrilled Cami is enjoying it. Your feedback has us doing zoomies! 🐶💚
Matilde M. G.
Oct 17, 2026
He likes your food.
He likes your food. He does not like carrots so he avoids the carrots small bits in the food.
Response from FreshpetOct 20, 2026
Hi Matilde, we're so happy to hear that your pup is enjoying our recipes! We’d love to help you review their plan. To do so, we’ve requested a bit more information. Please reply at your earliest convenience. We look forward to hearing from you soon. 💚
Alfredo
Oct 16, 2026
I guess Marley doesn't like frozen food…
I guess Marley doesn't like frozen food from farmer dog or ollie went three months to find out Marley didn't eat thawed food till late in the afternoon or i I guess he was hungry.
Response from FreshpetOct 20, 2026
Hi Alfredo, we appreciate your feedback! Thanks for taking the time to share your experience. 🐶💚

FreshpetReviews of freshpet.com

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Cocoa used to be a nibbler thru the day…

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He likes your food.

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More in Pet Stores, New Jersey

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Freshpet reviews

Cocoa used to be a nibbler thru the day…

Everything

I am so grateful for the quality of the…

I have 2 picky eaters and they love…

Dog food delivered on time

I am a return customer with our rescue…

He likes your food.

I guess Marley doesn't like frozen food…