FreshpetFreshpet is an American manufacturer of fresh, refrigerated food and treats for dogs and cats using natural ingredients, and are the first in the fresh and refrigerated category to be distributed across North America.
Freshpet (freshpet.com) has 1,217 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Thomas B.
High marks for delivery, freshness, and taste, that is what Bailey tells me. She is no longer a picky eater but still waits patiently till I give her the "ok" to "chew it up".
Response from FreshpetJul 1, 2026
Hi Thomas, thanks for the 5 stars! Hearing that Bailey is enjoying our recipes makes us so happy. We’re so glad we could deliver a tail-wagging experience. 🐾💚
Steffanie
Nahla loves the food, yes her coat is shinier, had not thrown up. Her stools are nice brown no diarrhea. She waits at ther fridge doors at feeding time! Best thing i could have done was seitched to fresh pet!
Response from FreshpetJun 29, 2026
Hi Steffanie, we're so happy Nahla is loving Freshpet. It’s great to hear you’ve noticed a pawsitive difference in her health. If she had thumbs, she’d be giving us 5 stars too, right after pawing at the fridge for more. Thanks for the love! 🐾💚
Louise
Delivery is excellent. Packaging is very secure. Some days Izzy devours the food and some days he picks at it. I’ve been warming it up for the past few days and he’s been eating better again. I do plan on decreasing the amount I get or the frequency. Not using it as fast and have extra
Response from FreshpetJun 30, 2026
Hi Louise, we're happy to hear that your delivery experience went smoothly. We also understand how concerning it can be when your pup's appetite varies from day to day. We always recommend giving pups a bit of time as they get used to something new, so we're hoping Izzy will continue to enjoy Freshpet as he adjusts. Please know a member of our team will be reaching out soon to help with your next menu selection. Thanks for being part of the Freshpet family.🐾💚
JENNIFER C.
My dog loves freshpet! The ease of delivery is great for the busy pet owner.
Response from FreshpetJun 25, 2026
Hi Jennifer, thanks for the 5 stars! We're so happy to hear your dog enjoys our recipes. We love keeping tails wagging with reliable delivery🐾💚
melissa D.
Both gizmo and maxx love the food
Response from FreshpetJun 29, 2026
Hi Melissa, we're so happy to hear that Gizmo and Maxx are enjoying our recipes. We truly appreciate your support. Big thanks from our pack to yours! 🐾💚
Linda S.
Pickles love the mixture within the food.
Response from FreshpetJun 29, 2026
Hi Linda, we’re so happy Pickles loves our recipes. Thank you for the 5 stars. 💚🐶
Arlene H.
Bella is a picky eater and was barely eating her kibble. Since switching to Freshpet, she now gets excited about mealtime. She loves it! She is eating so much better and feels better!
Response from FreshpetJun 23, 2026
Hi Arlene, thanks for the 5 stars! Hearing that Bella is doing well and feeling her best makes us so happy. We’re thrilled our recipes hit the spot. 🐶💚
Ruby T.
Nellie loves her new food and I love the fact I don’t have to thaw it out.
Response from FreshpetJun 22, 2026
Hi Ruby, our mission is to make mealtime simple for the dog you love, so we’re thrilled to hear Nellie enjoys our recipes. Thanks for the 5-stars. 💚
