FreshpetFreshpet is an American manufacturer of fresh, refrigerated food and treats for dogs and cats using natural ingredients, and are the first in the fresh and refrigerated category to be distributed across North America.
Freshpet (freshpet.com) has 1,217 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Consumer
We have completely transitioned to Freshpet, and Dixie is loving it! She can’t wait for her bowl to be set down, and she quickly eats it up.
Response from FreshpetJul 22, 2026
Hi there, we're thrilled to hear that Dixie loves our meals and that transitioning has been easy. Your 5 stars really made our tails wag 🐶💚
Mimi
They DEVOUR their Freshpet meals. Their energy has increased and Penny's coat is softer and healthier. We love the delivery service. It makes feeding them well easy!
Response from FreshpetJul 22, 2026
Hi Mimi, hearing that your dogs are doing well and that it's making a difference for Penny is a total treat. Positive changes like increased energy are the kind of updates we love. Fast delivery and happy pups? That’s our favorite combo! 🐾💚
Scoot
my dog loves fresh pet. The chicken is his favorite. He wont eat any other dog food now.
Response from FreshpetJul 22, 2026
Hi Scoot, thanks for the 5 stars! Hearing that your pup is loving our recipes makes us so happy. That’s the kind of feedback that makes our tails wag nonstop. 🐶💚
Gordon E.
Tippy was scratching a lot. I had been feeding all of my Dachshunds Freshpet food but nearly all of the food came with chicken as the main protein. So something had to change. It has helped a lot for Tippy because she isn’t scratching as much as she was before.
Response from FreshpetJul 22, 2026
Hi Gordon, thank you for the 5 stars and for sharing this! Hearing about positive changes in your Tippy's health is the best kind of update. That’s the kind of feedback that makes our tails wag nonstop. 🐶💚
VicMadonna
Live in the uk, have tried sooo many different foods including making my own, due to having an extremely fussy frenchie with a tendency to get upset stomachs! However since finding Freshpet about a year ago this has been a complete game changer, she will eat her dinner every night without hesitation and her tummy and stools are back to normal. Really pleased we found freshpet. I ordered online last month for the first time and cannot fault the service. Arrived on time in well insulated/cooled box. Thank you. 5 star ⭐
Response from FreshpetJul 16, 2026
Hi Vic, we’re glad your order arrived promptly and packaged safely. That’s the kind of delivery win we love to hear. Hearing about positive changes in your Frenchie's health is the best kind of update. Thanks for the 5-stars. 💚🐾
Juanita
I knew she would love it she loves when I prepare lamb at home so me getting this for her was a win win
Response from FreshpetJul 15, 2026
Hi Juanita, we happy your pup loves our recipes. Thanks for the 5 stars and for choosing Freshpet 💚
Michelle Ray S.
My Dog flippes out at mealtime. He loves it and it smells sooooo fresh and yummy. Also, its avail at my local grocery store so its always there if we didnt decide to do auto ship. I feel like I am being the best doggie Mom that I can be ....
Response from FreshpetJul 15, 2026
Hi Michelle, thanks for the pawsitive feedback. We know how important it is to feed your pups something fresh, and healthy so we're happy to hear your pup is enjoying our recipes. You’ve got our whole pack smiling. 🐾💚
CS
Easy way to access fresh food
Response from FreshpetJul 15, 2026
Hi there, your feedback is the best kind of treat! Thank you for the 5 stars and for choosing Freshpet. 🐾💚
