FreshpetFreshpet is an American manufacturer of fresh, refrigerated food and treats for dogs and cats using natural ingredients, and are the first in the fresh and refrigerated category to be distributed across North America.
Freshpet (freshpet.com) has 1,217 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Terry
Wonderful service and Woody is happy with this brand of fresh food.
Response from FreshpetAug 18, 2026
Hi Terry, we appreciate your pawsitive feedback and are so happy to hear that Woody enjoys our recipes! Thanks for the 5 stars. 🐾💚
Pam S.
Love it. He’s thriving
Response from FreshpetAug 18, 2026
Hi Pam, we're so glad your pup is thriving on Freshpet. Thanks for the 5 stars. 💚🐾
john l M.
Finn loves the variety of flavors. Its very easy to use and has all the nutritional value needed for a 6 month old puppy.
Response from FreshpetAug 18, 2026
Hi John, our mission is to make mealtime simple and healthy for the dogs you love, so we’re thrilled Finn is loving Freshpet. Thanks for the 5 stars. 💚🐾
Suzanne
The Food is so fresh, Remi May is picky but she just loves her meals now. I think something that would be very helpful when you decide on the portions would be to make the amounts you send all even, as far as when the dogs finish their shipment. I have 3 dogs, all eating the same menu. Since I don’t open a bag for everyone (I just open 1 bag at a time) it would be easier, math wise, to know how much to order if all the dogs had the same amount of days sent. In my case, the first shipment was confusing. 2 dogs had 2weeks sent and the third dog had 5 weeks sent. That meant I would have to keep track of separate shipping days constantly. It was very confusing. I ended up putting all three dogs on the same shipping schedule which is going to make my life much easier.
Response from FreshpetAug 17, 2026
Hi Suzanne, we're so happy Remi May approved of our recipes. Freshpet Custom Meals Delivery offers several plan types to suit your pup's needs, so the number of bags and delivery frequency depend on your specific plan. We also offer the option of making your own plan, where you decide the recipe quantity (minimum of 4 recipes) and delivery frequency. Feel free to contact us if you would like to change your plan. Thanks for sharing your experience and for the 5 stars. 💚🐾
Gary S.
She loves it. My dog absolutely loves fresh pet.
Response from FreshpetAug 17, 2026
Hi Gary, we're so happy your pup is loving Freshpet. Thanks for the 5 stars. 💚🐾
Dona
I was buying freshpet from Walmart and Daisy was picky about the food, apparently is fresher directly from you!! She is eating all the food I put in bowl. This is very different from before
Response from FreshpetAug 17, 2026
Hi Dona, getting a picky pup’s stamp of approval is no small feat. We’re thrilled Daisy is digging in. Thanks for the 5-stars. 🐾💚
Sandra
Gracie empties her bowl. She looks forward to feeding time. I'm able to adjust the plan and the schedule as I need.
Response from FreshpetAug 14, 2026
Hi Sandra, we really appreciate your feedback. It’s great to hear that Gracie is enjoying our recipes and that scheduling was simple. Thanks for being part of the Freshpet family. 🐾💚
KIM E.
My dogs love the food! The product is very fresh food. Instructions on how to feed are easy to understand. Just wish the bags were bigger.
Response from FreshpetAug 14, 2026
Hi Kim, our mission is to make mealtime simple and healthy for the dogs you love, so we’re thrilled they’re enjoying it. We appreciate your feedback on the bag sizes and will be sure to share it with our team. If you’re looking for a larger option, we also offer our Multiprotein, Beef & Chicken, and Shredded Chicken recipes in a 1.5‑lb size. Feel free to visit our website to explore our other recipes and delivery options: Freshpet Delivery – Ship Straight To Your Home Thanks for being part of the Freshpet family! 💚🐾
