FreshpetReviews of freshpet.com

4.51,217 reviews
Pet Stores
1545 U.S. 206, Bedminster, New Jersey

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Freshpet

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About Freshpet

Freshpet is an American manufacturer of fresh, refrigerated food and treats for dogs and cats using natural ingredients, and are the first in the fresh and refrigerated category to be distributed across North America.

Freshpet (freshpet.com) has 1,217 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.

Also known as: freshpet.com
Website: freshpet.com
Category: Pet Stores
Location: Bedminster, New Jersey
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 97% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Freshpet reviews

Showing 905 reviews with 5 stars · Clear filters

Randi Diane K.
Sep 15, 2026
McIntosh loves it
McIntosh loves it. His weight has come down. I am actually feeding two dogs as we got another one and the amount I order is perfect for both of them. Lennox is our new Cairn. He was eating Fresh Pet with his previous owner so it worked out great. The vet says thrir portions are just right. It made his transition to a new home much easier.
Response from FreshpetSep 15, 2026
Hi Randi, we're so happy McIntosh and Lennox are loving our recipes. Hearing about positive changes in your pups health is the best kind of update. Big thanks from our pack to yours. 💚🐶
Maria
Sep 15, 2026
Our Charlie loves your food
Our Charlie loves your food. We are still testing different flavors but so far so good. Thank you for your great meals!
Response from FreshpetSep 15, 2026
Hi Maria, we're so happy Charlie is loving our recipes. Thank you for the 5 stars and for choosing Freshpet. 💚
Pamela Wiles N.
Sep 14, 2026
My older dog has very few teeth & he…
My older dog has very few teeth & he loves it, much easier to chew.
Response from FreshpetSep 15, 2026
Hi Pamela, we're so happy your pup is loving Freshpet. You just made our whole pack smile. Thanks for the 5-stars. 💚🐾
Laurie C.
Sep 12, 2026
He loves his fresh pet mix ...it…
He loves his fresh pet mix ...it couldn't have come at a better time to start since he just had 7 teeth pulled and didn't want to eat ..he and I like the fact that it is soft enough to chew but yet still has bite to it for him to enjoy . WITH fresh pet I finally found a food he loves and looks forward to eating ..Ty ps the treats ( jerky he goes bonkers for lol )
Response from FreshpetSep 15, 2026
Hi Laurie, we're so happy your pup is loving Freshpet. Our mission is to make mealtime simple and healthy for the dogs you love, so we’re thrilled he's enjoying it. Thanks for the 5-stars. 💚🐾
Gloria F.
Sep 12, 2026
Fantastic!
Fantastic! Zoey is enjoying her food and no more stomach upsets! I love the delivery service. I am able to get what Zoey enjoys, fast and convenient!
Response from FreshpetSep 16, 2026
Hi Gloria, we’re all ears over this one. It’s great to hear you’ve noticed a pawsitive difference in Zoey’s health and that setting up delivery was smooth and stress-free. Thank you for the 5 stars and for choosing Freshpet. 💚
Lucy H.
Sep 9, 2026
The best dog food
Take one very fussy eater and a cancer diagnoses and I was so stressed that I would never get him to eat but having discovered FreshPet he absolutely loved the small dog range and the bone broth was perfect for making him drink. Our other dogs also love all the products and I'm just thrilled to find something that all our dogs love.
Response from FreshpetSep 10, 2026
Hi Lucy, we’re so sorry to hear about your pup’s diagnosis. If you ever need help reviewing ingredients or exploring recipes that may better align with your veterinarian’s guidance, please don’t hesitate to reach out. We're so happy your dogs are loving Freshpet and that we've earned your trust. Thanks for letting us be part of your pups' routine. 💚🐾
Gayle W.
Sep 9, 2026
freshpet is great!
My dogs are still transitioning, but they always eat the fresh pet first and finish it. I emailed a question and it was answered quickly and professionally.
Response from FreshpetSep 10, 2026
Hi Gayle, we’re thrilled to hear it’s going so well! Thanks for letting us be part of your pups' routine. You just made our whole pack smile. 🐶💚
Tobie H.
Sep 9, 2026
Dogs love it
Dogs love it. Easy to store. I find it a little sticky to deal with but the dogs don't care.
Response from FreshpetSep 10, 2026
Hi Tobie, thank you for the 5 stars and for choosing Freshpet. We’re thrilled our recipes were a hit. 🐶💚

FreshpetReviews of freshpet.com

About Freshpet

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McIntosh loves it

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About Freshpet

About these reviews

More in Pet Stores, New Jersey

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