FreshpetFreshpet is an American manufacturer of fresh, refrigerated food and treats for dogs and cats using natural ingredients, and are the first in the fresh and refrigerated category to be distributed across North America.
Freshpet (freshpet.com) has 1,217 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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AMANDA
My dog has been eating this food for two years and my mom told me "you know you can order online right?" I said no but now I do. Dog loves it I love the affordability and product.
Response from FreshpetAug 1, 2025
Thanks for the recommendation, Mom!💡Two years of happy meals (and counting)—and now Freshpet Delivery makes it even easier! Thanks for trusting Freshpet to bring convenience and quality straight to your door. 🐶✨ -Heather
Wendie
My dog Finley absolutely loves FreshPet. He refuses to touch his old (and expensive!) kibble, and I’ve got about $100 worth of it just sitting in the pantry now. His excitement for mealtime and how quickly he finishes Freshpet speaks volumes. Knowing I’m feeding him something healthier makes me feel so much better as a pet parent. I want Finley to have a long, happy life, and Freshpet feels like the right choice to support that. We'll definitely be sticking with it.
Response from FreshpetAug 1, 2025
We’re thrilled to hear that Freshpet has completely won Finley over—and that mealtimes have become something he looks forward to. It means the world to us that you’re seeing the difference in both his excitement and his health. We’re honored to be part of Finley’s journey toward a long, happy life. Give him some extra belly rubs from us! 💚 -Heather
Dawn Anderson D.
The dogs love the food and I know longer have to go from store to store to find it when my local store is out.❤️. However 18 bags were too many to keep in the freezer. I called and the gal I talked to was was very understanding and compassionate. Great customer service!
Response from FreshpetAug 1, 2025
We’re so glad your pups are loving Freshpet—and even happier to hear our that our team was able to help with compassion and care, especially when freezer space got tight! 🐶💚 Thank you for your kind words and for being part of the Freshpet family. We’re always here when you need us! -Heather
Sherri
We already loved Pet Fresh that we bought at the grocery store, but having it delivered with so much variety is definitely a WIN!
Response from FreshpetAug 1, 2025
From grocery store fave to delivery delight—now that’s what we call a tail-wagging WIN! 🐾 More variety, delivered right to your door—thank you for choosing Freshpet! -Heather
Angel
Great Delivery and great food for the price.
Response from FreshpetJul 31, 2025
Great food + great delivery = one happy Pet Parent! 🐾 Thanks for the love—we’re so glad Freshpet is working out for you. -Heather
Karmon B.
Charley has tried Farmers Dog, Ollie, and Nom Nom. She would not eat any of them without me adding cheese on top. Even then, sometimes I would have to throw it out. She LOVES her new food. It’s the first time in her life that she eats her food as soon as I put it in her bowl. It has been such a nice change to Fresh Pet! Thank you!!
Response from FreshpetJul 31, 2025
Charley knows what she likes—and we’re honored to be it! 💚 Thanks for sharing her story and for trusting us with her nutrition. We’re so happy she is finally excited about mealtime. 😄 Here’s to clean bowls and happy tails! -Heather
Shirlene J.
Good customer service. Food packed accordingly due to the very hot weather in my area.
Response from FreshpetJul 30, 2025
We’re thrilled to hear our customer service made a difference and that your order was packed with care for the hot weather ☀️ in your area. Keeping your pup's food fresh and safe is always our priority. 🐶 -Heather
Lynn K.
I have a senior dog with not many teeth left so she has to have soft food. Tried other brands but Freshpet was the one she likes.
Response from FreshpetJul 24, 2025
We’re truly touched by your kind words. 💖 Thank you for choosing Freshpet and trusting us to nourish your senior dog. We’re so glad she’s found something she loves and can enjoy comfortably. -Heather
