FreshLearnThe only platform you need to create, market, and sell online courses, live workshops, digital downloads, and newsletters.
FreshLearn (freshlearn.com) has 415 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Nelius S.
I've been using the FreshLearn platform for nearly 5 years. I often make use of the their support when I get stuck with some or another technical issue and then I receive assistance by one of their competent team members
timothy P.
Great Tech support!
ACustomer
DO NOT go with this company. They do not communicate when you suggest improvements. Their customer service is woeful, delayed and takes multiple times to make the same point, they just don’t understand or want to listen. Now they have just taken money for a renewal that had no prior notice. If I had I would have cancelled before being renewed. Their customer service is refusing to refund despite originally saying they would. Just awful. Avoid at all costs.
Alison L.
Really positive experience with Freshlearn - we switched to them as a course provider a couple of months ago and the support has been incredibly fast and efficient, I am very glad we made the switch.
Clara S.
The support I have received from members of Fresh Learn as I have navigated their system and built my product catalog has been tremendous! Highly recommend, especially for less tech savvy folks!
Anđa M.
“I love this platform – it’s fun, easy to use, and even their smallest paid plan gives me everything I need to update participants about my workshops and masterclasses. Best part? Their customer support is amazing – quick, kind, and super patient with my beginner mistakes.”
Harvest C.
FreshLearn failed to deliver the services promised and paid for and when called to the carpet, refused to refund us. They offered an additional 60 days free, which is irrelevant as we paid for a year upfront and separately for all of our courses to be done. The migration was never completed, which we paid for costing us additional money to keep our current provider despite more than 45 days of repeated assurances. The site never made active nor anything done properly. No accurate or complete work was provided, leaving us with wasted time and disruption. This reflects serious misrepresentation and a breach of trust—we say proceed with caution and buyer beware. They’ll promise you everything and delver nothing and rather than make it right, cause you to have to fight to get your money back as they still haven’t refunded us. Awful, untruthful, and poor company to deal with in our experience. ***Their response is false and buyers should beware!!!
Response from FreshLearnOct 1, 2025
Hello, I am sorry to hear about your experience. We checked internally with our team on this issue. The details are following: Our migration team completed the work exactly as per the Google Drive files and structured sheet provided by your team. On September 4th, 2025, we emailed you to book a support call to finalize branding, payment setup, and configurations, but we havent received any response until September 17th, 2025, at 6 PM IST even after reminders. We are happy to get on a call again and show you the whole migrated courses etc in your account along with the email chain of communication so if any confusion is there its resolved. We take the migrations very seriously and we are proud to have completed more than 2000 migrations in a year seamlessly. Thanks FreshLearn Team
Johan M.
Customer service is great, the platform continually improves, and when the bot cannot give relevant information, it connects me to a human!!
