Raghu has done a great job coordinating the migration of my courses. He is kind, patient, and willing to help a non-tech indivudal.
Highly recommend switching to Freshlearn - the customer service is amazing!
TN
Tobi N.
Best alternative to Thinkific at much lower price
I have migrated from Thinkific to Freshlearn and the process was made easy with great support. Originally, I ran into some problems, but they were sorted out very easily.
SI
Sierra
New System
I have used FreshLearn in the past and needed a refresher of the system, my support experience was great and they really helped me adjust to the new system.
DS
Dr. Sarah W.
Have had a great experience
I migrated from thinkific. I've really appreciated the help from 'real people' and the responsiveness. Also the platform is easy to navigate for 'non-technical' people.
DP
Dimitar P.
A good teachable alternative with some flaws
I received a cold email from Freshlearn about switching over from Teachable in a time where I was indeed starting to consider switching to another course platform. As someone with an existing school, I take switching over quite seriously, and I thoroughly investigated Freshlearn, but ultimately, after seeing another review here mentioning New Zenler, and also giving it a full try, I decided to go with New Zenler.
Here is what I like about Freshlearn:
It has a nice admin user interface, a good student UI experience, excellent and responsive customer service, all the typical course making tools including live sessions, and assignments, bundles, a beautiful Stripe integration and check-out experience. They also have different products besides courses that could be quite useful.
They also offered to migrate my teachable to Freshlearn.
And here are the reasons I decided to go elsewhere:
- Pricing is quite basic. I have wanted for a while to have a basic course product and within the same course, offer a higher price that includes for example a certificate or extra sessions. This is currently not possible in Freshlearn and it was the main reason I decided on another platform.
-The web designer is quite basic, and I realised that although I can make the course fairly easily like I am used to, the amount of time it would take the update the course pages look like I would like them to look is significant.
-the quiz tool is quite hard to use and to make
-they are currently not supporting SRT subtitles, only VTT. However, they did mention that when migrating my old courses, that they would bring in the subtitles as well.
- No automatic EU/UK VAT collection.
- Email automation is very basic
However, if you are like me and you received a cold,it would make an excellent Teachable alternative for a fraction of the price. As a direct comparison, the only feature it doesn't have is EU/UK VAT collection and coaching sessions. However coaching sessions, could easily be just another "course" product.
IN
insight N.
setup and migration from Teachable to Freshlearn is easy
The setup call was excellent. I was migrated from Teachable and they made the process painfree and easy.
KR
KR
IGNORING ALL REQUESTS FOR REFUND
I have requested a REFUND for two programs I purchased - the Pro and then upgrade to No Brainer. I had my onboarding call and they said they'd get back to me with info to migrate my courses, but now since the call, I have not heard from them and they they are IGNORING my multiple emails and chat texts. No migration help, not response to refund requests - NOTHING. Very unethical and dishonest. Will be disputing charges, but feel others need to be warned.
UPDATE: I have been asking for two weeks solid (every day) for a refund for my NO BRAINER plan. I have been well-within the NO QUESTIONS ASKED 14-DAY REFUND POLICY, however they wanted to know why (??) and when I told them I just decided to use a different platform and I don't like that they don't have bulk upload options for media, they told me they would NOT be refunding me. Now they are just ignoring me again. BEWARE >> Do not use this unethical company. They have very shady business practices and I really suspect most reviews are false -- some others are having my same experience, so just be warned!
MN
Masuda N.
Very great platform Freshlearn is the best!
I migrated from Teachable to Freshlearn. The process was very straightforward and the customer support was amazing! Thank you Freshlearn!