Fresh Clean TeesReviews of freshcleantees.com

I’m not here to write a review about the threads themselves, it’s the miserable Customer Service that I’m here for, which is not up to standard. I tried to have my shipment delivered to a safe location such as my local Walgreens or UPS store, which I’ve done several times before with other companies. This request was due to high volume porch pirates in my area, and I let them know that. They wrote me that the items had already shipped, which was a bold-faced lie. This is after they publish the following online statement about how great they treat their customers: “We now go by Fresh Clean Threads. Our name change is really about listening to our customers and being flexible as a company. We regularly hear from our customers that they want more from us, so why let our name stop that?” Flexible, ha! What a joke. They are total opposite of what they claim in regards to customer savvy. If I could give them a zero rating I would, they don’t deserve the 1 star.

Their shirts are nice in terms of softness and fit, but I found they discolor very, very easily after the first couple of uses. I wouldn’t recommend buying these unless you stick with black or dark grey shirts.

Fitted means buy one size bigger. All of their shirts are "fitted" which means SMALLER. TALL means normal. Have fun with the rest, I've wasted enough of my time in addition to returning my entire order.

I’ve placed several orders in the past and really liked the fit. Without explanation the fit has changed - becoming much looser, longer and less form fitted. Very disappointing. Time to move on.

I am not that guy but Absolutely horrible company to work with. Order a set that ended up too big, then scheduled an exchange but in the meantime they sold out of the replacement size- no problem with that… they contact me and say they will not give me a refund including shipping, and since they aren’t giving a full refund and I bough through FB page, they can only give me site credit or refund on paypal.. i don’t have PayPal and do not want to deal with them anymore. 2 weeks after ordering, no tee’s, they have the $. Guess I will dispute the cc charges. All this because they won’t credit the remaining $5.95 totally crazy or give me a free shipping code. When they were going to pay to reship the replacement items originally. Need to take a class on customer service.

While the have a decent selection & offer mixed bundles. The shirts themselves do not provide what they say. It fits like a Hanes, Gildan, or similar tee that are cheaper to purchase. Was very disappointed in the product as I expected a nice fitted tee & got a baggy shirt I disappeared in. Would not recommend. Also as I started a return it kept telling me they shrink & wash it. But it you wash it messes up your return. Dont wash!!!

I own lots of tees and they all fit super well. Never have had any issues. I do have to size up because they shrink in the wash.

This is my second order. My first order was about 8 months ago and I still love the shirts. This order arrived and I tried them on and they fit exactly like I like. I washed the 5 shirts on cold, with no other laundry, and dried them on very low until they were almost dry, and hung them up. Thought today they looked smaller and 4 of them were very snug and 1 was too tight to even put on. Their sizing chart says I should buy XL, I bought 2XL (like last time) because I don't like them snug. I have emailed customer support, we will see what they say but based on comments here, I am really not expecting much from my $100 mistake. They must have changed material or manufacturer or something because these were terrible and I loved the first ones. EDIT: They immediately sent me 5 new shirts, exactly as the ones I ordered. They guaranteed me these would not shrink the way the first ones did. They did. About the same. I noticed the first shirts were all sourced from the Philippines, the last order came from Guatemala. Obviously, they went cheaper on quality of material but didn't take into account cheaper quality makes for a harder sale. They did offer to refund me if I sent them back but I had already given all of them to a young man in need down the street. he was happy to get them, I just won't be able to buy from them anymore unless they can guarantee the original quality. It is a pain buying, waiting, then having together out to ship them back so no more for me. It sucks because I really like the older shirts I have but can't handle the lower quality they believe to be acceptable now.