FreightProsReviews of freightpros.com

I was quoted 460 dollars to ship a 80 pound motorcycle frame from NC to CA. A month and a half after it was shipped I was billed another 520 on top of the 460 for “weight adjustment”. the shipper is claiming my pallet weighed 360 pounds. I literally lifted the frame onto their truck myself. There’s no way possible it weighed this much. reading reviews it seems like this is a consistent scam they use to get more money out of customers. DO NOT SHIP WITH THEM. They will re bill you after the fact for some made up issue.

They quoted $199.00, I accepted. We received the pallet from MA to PA without issue. I receive an additional invoice for $283.32 (above and beyond the original $199.00). I contested the ammended invoice. In their email they stated, "Central Transport billed an adjusted amount for this shipment due to: Limited Access Delivery: freight was delivered with a 42' trailer." I've contested $283.32 a second time, but it fallsbon deaf ears. We get 53-foot OTR trucks here with zero issue. Easy in... Easy out. We're also equipped with a forklift. I'll be contacting Central Freight on Monday and if necessary following up with the PA PUC. One PS... I had quotes slightly higher than $199.00, but lower than $482.32.

I do not recall even using this company to ship anything at all but somehow i get 275 removed from my bank account when if i shipped anything, it would have been 6 months prior to recieving this extra charge. I tried contacting several times never hear back from them. How can they charge me for shipping i never did through them. Only shipping i hsve done was with fastenal in the past year.

Second time I have used these guys, they are the easiest to use and get you the best prices with a nation wide carrier within 10 minutes at 1/2 the cost of dealing direct with the carrier. Don't waste your time with other brokers

They promised to pick this crate up on Monday, then Tuesday and then Wednesday. When pressed on Thursday for a pick up time they pretend to be mad and cancel the deal. They don’t answer phone calls they don’t answer emails. I missed three days of work messing with this unbelievable lack of service.

In the current turbulent world of transportation, it is a rarity you find a group of people who quickly return phone calls, emails, and generate accurate quotes. Most businesses we deal with these days take days to return calls or reply to emails...if at all. Pricing is competitive and the customer service is leagues above other brokers. Clayton's exemplary attention to quickly providing transportation solutions is rare these days. We highly recommend working with him and Ryan for your LTL/FTL broker needs.

Requested a quote before 8:00 am. I was told it would take 5-15 minutes. 3 hours later I was sent an email by Drew with links to packaging companies. I replied back to please send the quote. It has been over 12 hours and all I received was nothing. There are so many options. Tried a new company and was let down

I love the service provided by FreightPros, they are very organized and they always get the best prices! I really recommend them