FreightProsReviews of freightpros.com

My agent went the extra mile to make sure I got the best deal and transit times. Thank you Neil!

I contacted FreightPros to move an engine for my Porsche restoration project. Lucas, their operations manager, was most helpful, professional, knowledgeable and instantly understood my specific needs. The transporter chosen by Lucas showed up on time, was very careful, had proper equipment to move my load and delivered it right on time. I was impressed with Lucas’ attention to the details and special instructions I mentioned in an initial quote request. I have found in the past that freight intermediaries would often listen to the particulars, but when the driver actually showed up he would know nothing about that. Not so with FreightPros. Lucas took time to type in details instructions for the driver, who in turn was aware and prepared for my unique needs. Polite, professional service, timely and damage free transport, in brief: Number 1 job! Thank you.

Neil Rubenstein was very professional, prompt and honest. My order was picked up, delivered (on time) and with no headaches. My company does not require its own shipping often, so it was very helpful to have such a great experience when it was necessary. I will most definitely use FreightPros.com in the future.

I have to say I've always dreaded dealing with freight companies. FreightPros will definitely be my to go source for any future shipping needs. I got my quote quickly, and after comparing it to others, FreightPros matched the lowest quote I had gotten and even reduced it further. Communication was excellent. While I don't often have the need to arrange shipping, I know I will go to FreightPros when I do. I have already recommended others.

Freightpro's are a large freight broker company and I'm sure if your goods go from point A to point B and suffer no damage you will be happy with their service. BUT BEWARE!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! These are the mistakes I made which you need to learn from BEFORE booking a shipment with Freightpros. I made the online application for a freight quote, which within an hour or two was followed up by a call from a sales representaitive. She asked what i wanted to send, to and from where and the value. The items were used car parts in a crate, value $5000. She immediately said she would add insurance as it was only an extra $50. I said yes sure. Within another hour or two I had an email confirmation of the quote price. Not itemized, just a total figure. With an internet "link" to their website to accept the quote. I emailed back and forth a couple of times getting clarification on how the process worked. Then I followed the link where I found the total to accept and pay, this did show the $50 amount for insurance. NOTE: TAKE A SCREEN DUMP, PHOTO OR SOME OTHER ELECTRONIC METHOD TO RECORD THIS PAGE, to show there WAS insurance included! Even though the sales representative said she would include it, it wasn't in writing anywhere else and it SHOULD HAVE BEEN. Once the quote has been accepted via the "link", that information is gone forever. When I got a Freightpro's invoice by email, I noted the insurance charge was NOT noted as per the link. I thought it was odd but the total I paid was correct so i thought nothing more about it. PLEASE REALIZE THIS WILL NEVER BE A PROBLEM UNLESS YOUR FREIGHT IS DAMAGED TO SUCH AN EXTENT THAT IT IS WORTH FILLING A CLAIM, $500 excess I think. If you didn't ask for a detailed policy document or any other proof of insurance cover, you are hung out and left to dry. On used goods, the carrier will pay 10 cents a pound and for new its a dollar a pound. I emailed the sales representative the day my freight was damaged, you know what the response said? Zip, zero, zilch, nada. No reply. I just figured the insurance was with the carrier, the broker had my money, their job was done. It wasn't till I got a 10 cents a pound payout from the carrier that I went back and read the fine print and realized the insurance I had accepted was through the broker, using a 3rd party provider. Who I am sure never saw a bean of my money. If you never have a claim, you won't have a problem, when your freight is dumped on the ground with you're left to pick up the pieces and try and claim on the insurance they said they would provide. They claim we have no record of that and then say oh it's he said she said........... This little scam could earn Freightpro's 5% of their total revenue. WHATEVER YOU DO GET EVIDENCE OF ANY EXTRA INSURANCE BEFORE HANDING YOU GOODS OVER THE THE FREIGHTING COMPANY.

excellent job

Fastest lowest no nonsense quote. Drivers were courteous and on time and communicated well. Small billing issue was also quickly resolved with the utmost respect. Definitely on the top of my list for next job

After contacting several other service providers FreightPros beat them all hands down in customer service and price! Will definitely use them again!!