Pierre luc B.
No respond from the support at all
No respond from the support at all

Free the Sheep makes premium, anxiety-relief loungewear inspired from the growing Mental Health Movement across the United States. We are pushing past the norms of just throwing together "comfy clothes" that you have lying around and building towards a new perspective on loungewear that also supports a meaningful cause. Free the Sheep is based in Newport Beach, California, and develop seasonal lines of products that change accordingly while maintaining their values.
Free the Sheep (freethesheep.com) has 300 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
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Pierre luc B.
No respond from the support at all
customer
Didn't expect weird thumb holes. Poor transparency . Every seam seems thrown-together rushed. Large zip hoodies are too large, and the hood doesn't stay in place. Pullover hoodie is almost too small in comparison. Also ordered the Eden hoodie which took way longer to arrive. It's also too big to be used as anything other than a blanket
Andrea
My son is extremely pleased with this purchase I made for him. Product is as described, comfortable and easy on and off. Some type of snaffoo in shipping caused our 3-5 day delivery window to be 10+ days. Ordered on 10/4 item was delivered on 10/15. I kinda feel like wjth the amount charged for shipping was steep considering the amount of time it took to get to us. Rating is purely on shipping and receiving of product not actual product itself.
Laurie P.
I love the hoodie, but your customer service leaves much to be improved on.
Response from Free the SheepOct 22, 2026
Hi Laurie, First off, we’re so thrilled to hear that you love your hoodie! At the same time, we hear you loud and clear on the customer service side. You deserve an experience that matches the quality of the products you receive, and we sincerely apologize for missing the mark here. We’re taking active steps behind the scenes to speed up our response times and elevate our support experience. Your feedback truly matters to us, and we’re committed to doing better for you next time. Thank you so much for your honesty and support!
Shin S.
Ordinary shipping process.
Response from Free the SheepMay 27, 2026
Hi Shin, Thanks for sharing your feedback! We’ve noted your thoughts on the shipping experience, and we’re always working on improving where we can.
Kevin H.
The neck hole.seemed to small feels like im being choked
Response from Free the SheepMay 7, 2026
We appreciate your feedback and are sorry the neck hole feels too small. We'll review the sizing to improve our product.
Big G.
Love everything but the neck hole is……..snug. Every aspect is great and spectacular but us big boys with thick necks feels the tightness
Response from Free the SheepMay 7, 2026
We appreciate your feedback! We're happy to hear you love everything else. We'll review the neck sizing to ensure a comfortable fit for everyone. Thanks for bringing this to our attention.
Brandon S.
Quality Eden hoodie. The reason for 3 stars is because one of them had a stain. And loose string ends from the stitching. I may be nitpicking but these hoodies are not cheap. With that being said the overall quality seems well made. Another issue is the neck hole is too small and constructive. Also wish the hood was bigger. I ordered 2 Eden hoodies on sale. My son loves his. I am happy overall with mine.