FreeTaxUSAReviews of freetaxusa.com

I was doing my son’s tax a basic 1040 the Turbo tax was charging for both Federal and State129+65. Went open an account with FreeTaxUSA and they charged me 15.99 for state and Federal was free. That kind of price difference prompted me to give a review.

After filing through Turbotax for 15 years and finally tiring of their nonstop upselling and rude customer service, I was looking for a new tax prep service in 2026. I first went to H&R Block and when I tried to downgrade (they stuck me into a premium option), they erased every single datapoint in my return. Hours of work gone and customer service was unavailable. They were like a clone of Turbotax. I was pleasantly surprised by the ease of using FreeTaxUSA. The result of my return was EXACTLY THE SAME as H&R Block, and I literally saved over $100. It took me less than two hours to file my taxes and I'm done. No upsells. No delayed confirmations to sell you a Credit Karma membership, only efficient service. I am sure of two things: Firstly, many of the negative reviews here are from other competing companies. Word has gotten out that there is a better option. And secondly, H&R Block and Turbotax no longer feel beholden to the FTC or courts to stop their manipulative practices. In this kind of environment, FreeTaxUSA is a breath of fresh air.

Why on earth would an American taxpayer (with a fairly simple return, like the vast majority of us) use anything else? Just finished my 2025 return, and I found the FreeTaxUSA program clear, easy to follow, easy to understand, and accurate. Free for the Federal return; $15.99 for the state. How is TurboTax (about $130) any better than this? Answer: it's not. Try FreeTaxUSA.

After trying two other tax preparation websites that either claimed I didn't qualify or suddenly informed me they wouldn't file federal returns for Florida residents unless I upgraded to a paid version, I was becoming frustrated. By the time I found FreeTaxUSA, I had already entered my tax information twice and was not looking forward to doing it a third time. Fortunately, FreeTaxUSA was exactly what I was looking for. The process was straightforward, easy to follow, and completely free for my federal return. I had a somewhat unusual tax situation despite having a relatively low income, but the software handled it without issue. Unlike the other sites I tried, there were no unexpected restrictions, no surprises, and no pressure to purchase upgrades. Had I started with FreeTaxUSA first, I would have finished my return in about twenty minutes instead of spending nearly two hours repeating the same information on multiple sites. Within less than an hour of filing, I received confirmation that the IRS had accepted my return. As it turns out, I had actually used FreeTaxUSA the previous year as well. I had forgotten until I visited the site and discovered my laptop had saved my login information. That was a pleasant surprise and probably says more about my recordkeeping habits than it does about the software. Needless to say, I'll be using FreeTaxUSA again next year.

I have used FreeTax several years for my federal returns (no state income tax in FL). It is not difficult and is comprehensive. FreeTax generosity allows additional returns for my family using my ID verification without inconveniencing them. I recommend 100 percent.

Was very easy State and Federal! I Originally left a poor review because state requested more information from me. I thought it was a big deal.They just wanted a copy of my w2 form.

If something happens and I don’t get my return, I’ll change this rating. But that was a lot easier than TurboTax and a whole hell of a lot cheaper. I don’t have a complicated return, I shouldn’t pay what I’ve been paying the last couple years.

I've been using FreeTaxUSA ever since I needed to file my taxes, so 4 years now. It's always been a great experience. I've had to contact support twice total to clarify what the software was asking, and both times they clearly answered all of my questions within a day. Even when you don't qualify for free state returns, it is an excellent value.