FreeTaxUSA100% Free Federal Tax Filing. Do it right. Do it free. E-file your tax return directly to the IRS. Prepare federal and state income taxes online.
FreeTaxUSA (freetaxusa.com) has 197 customer reviews on Five Star Index, with an average rating of 2.8 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listingShowing 88 reviews with 1 star · Clear filters
Brad C.
I still haven't received my refund. The company they work with for payments is just holding my refund. Do not pay out of your taxes for fees unless you want to wait.
Response from FreeTaxUSAFeb 23, 2024
Hello, I am sorry for the frustration that waiting for your return has caused. We are happy to look into this for you. Please log in to your account and send us a message from the Support Center so that we can take a look. Thank you.
TDitto
RESPONSE TO FREE TAX USA: I orginally followed the link on the IRS website, that's how I knew that the IRS listed your product as free. FreeTaxUSA website says state return is free if AGI less than $45,000, but it lies. My AGI is $42,000 and it's telling me I have to pay $15 to file state.
Response from FreeTaxUSAFeb 7, 2024
Hello! We are very sorry to hear of any problems you have encountered. We would be happy to look into this for you. Please log into your account and contact Support for further assistance with this issue. Thanks!
Mark J.
Had to request 2 separate refunds for tax return preparations; 1 went smoothly & had to dispute other charge as they would not refund. Many other choices available...
Joshua
Do not use they lie and them deppsit refund in account in ur name and them u screewed
Dalmatian M.
Scam. Not free. Filed for my incarcerated parent, and they charged him a lot of fees for a tax return that was literally just three blanks filled in. Beyond that, it won't let me unsub from the stupid emails. I've tried and tried. Now I can't deleted the account either. Beyond stupid.
Maricella M.
Filed my taxes and never receive anything.
Dale N.
filled out and gave them all information, then get error on a file/field they did not even have? now can not log back into account, Just a suspected fraud company, but you do as you risk. is giving our information to a RIP off company worth the risk?
Stephen B.
Their web site gives you an error if you try to use a "foreign" e-mail address. There's simply no such thing, anyone can have an e-mail address using any top-level domain (TLD). Their support told me, "Unfortunately, we do not support foreign addresses, including email addresses." This incompetence makes me wonder how good their product actually is. No other tax service (HR Block, TurboTax, etc) bans "foreign" (again, no such thing) e-mail addresses.
