FREESKY eBike Reviews | Read Customer Reviews of freeskycycle.com

FREESKY eBike Reviews | Read Customer Reviews of freeskycycle.com

FREESKY eBike reviews

702 approved reviews, newest moderated first

Chris
Aug 19, 2025
Absolutely fabulous bike had it over a…
Absolutely fabulous bike had it over a week now it’s brilliant ride brakes battery life is really good would 100% recommend the Alaska pro to everyone ⭐️⭐️⭐️⭐️⭐️
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Paul Compton P.
Aug 19, 2025
Freesky Alaska
Freesky bike, wow what a great bike. I have the Alaska dual battery, it has so many cool top quality features. The first bike i had with a key fob amazing idea, the 130nm motor is a beast very good for uphill power. The controls and indicators are a fun item, the suspension works well. My only issue is its heavy when pushing and carrying it. Oh and the paint works is amazing.
Response from FREESKY eBikeOct 21, 2025
Wow, thanks for the awesome review! We’re stoked to hear you’re loving the Freesky Alaska, especially the dual battery and that powerful 130nm motor—definitely a beast for uphill climbs! 💪 The key fob and controls were designed to add that extra touch of convenience and fun, so it’s great that they’ve made an impact. We totally get the weight thing—those powerful features can add some heft when you’re pushing it around. But we’re glad the ride itself is making up for it! Also, we're really proud of the paint job, so it's awesome to hear you're impressed. If you ever need tips on handling the weight or anything else, don’t hesitate to reach out. Enjoy the ride! 🚴‍♂️✨
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Keith B.
Aug 19, 2025
REVIEW REQUESTED, BIKE UNDELIVERED!!!!!!
I've been asked to leave a review for a bike that has NOT been delivered!!! I have had no tracking advice. Nothing since I placed the order! Jackson has been messaged to ascertain where my bike is. Ordered one week ago. Will update this review once I have been contacted. Bike delivery sorted eventually but...Rear light does not fit without rubbing against seat springs!....and I'm still waiting for replacement mudguards because the ones with the bike were twisted and unusable...Been a month now. Not impressed.
Response from FREESKY eBikeAug 20, 2025
Hi Keith, We’re really sorry about this experience and completely understand your frustration. Normally, we only invite customers to leave a review after they have received their bike. It seems this may have been triggered by a system error, and we will investigate this issue right away to prevent it from happening again. Thank you for pointing this out, and we sincerely apologize for the confusion and the inconvenience it has caused. Our team is already checking on the status of your order, and we’ll make sure you receive an update as soon as possible. Thank you again for your patience and for bringing this to our attention. Best regards, FREESKY Team
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wayne S.
Aug 19, 2025
You won't go wrong with this company
You won't go wrong with this company. Always happy to help, quick response to any questions. There bikes are in my opinion, the best out there, at a fantastic price. Miles of problem free fun. Highly recommend these ebikes.
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James
Aug 19, 2025
Great bike
Great bike. I'm never off it. Really fast delivery to UK and great service from team when asking about products. Fast replies and very helpful.
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Thomas M.
Aug 19, 2025
My Alaska Pro is a great bike
I love my Alaska pro. It is well built and has a great ride. My dealings with customer service have had some bumps but we always come to a common ground and get any issues resolved. Overall it is a great company to get a good quality bike from and with a little patience any issues can be solved.
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snorthhotmail.ca
Aug 19, 2025
The bikes are wonderful and customer…
The bikes are wonderful and customer service is top notch. Horlan has been excellent to speak with and always goes above and beyond.
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Greg
Aug 18, 2025
I love my Wild-Cat Pro..ome bike…
I love my Wild-Cat Pro..an awesome bike with great power and speed. I'm a daily commuter and travel 10 km to work and 10 km back , step hills and all. And this bike crushes up hills. Enuff speed to keep up in traffic too. Overall my experience with this bike so far is exceptional. Customer service is top notch, promptly responding within a day or so. I've had this bike 4 months now and put on over 800 km on it without a hitch only to change the pads a week ago.
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