FREESKY eBike Reviews | Read Customer Reviews of freeskycycle.com

FREESKY eBike Reviews | Read Customer Reviews of freeskycycle.com

FREESKY eBike reviews

702 approved reviews, newest moderated first

Shirley C.
Nov 3, 2025
I love this bike
I love this bike. Rides well.I did have a situation with my controller but I have to say it was resolved very quickly. They were awesome to deal with. They sent me a tracking number and was delivered right to my post office. 5 stars I would give this company.
Response from FREESKY eBikeNov 4, 2025
Thank you for sharing your experience! We're thrilled to hear that you’re enjoying your bike and that the issue with the controller was resolved quickly. We always strive to provide top-quality products and excellent customer support, so it’s great to know we could meet your expectations. Your 5-star review means a lot to us! If you ever need any assistance in the future, don’t hesitate to reach out. Enjoy your rides and thank you for choosing FREESKY! 🚴‍♂️🌟
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Scott B.
Nov 2, 2025
Cool Bike
My new Rocky Pro is a real head-turner and I get positive comments wherever I go..."cool bike", "really different", "sweet"! I like the fact that it's easy to ride, comfortable and capable both on and off road. The strong battery allows for long trail rides. We traveled > 50 miles the first day....
Response from FREESKY eBikeNov 3, 2025
Thanks so much for sharing your experience! It's awesome to hear that you're getting so many positive comments on your Rocky Pro! We're thrilled that you're enjoying the bike’s comfort, ease of use, and long-lasting battery—50+ miles on your first day sounds like an amazing adventure. At FREESKY, we're all about creating bikes that offer both performance and fun on any terrain. If you ever have any questions or need tips on getting the most out of your ride, feel free to reach out. Keep enjoying those trails! 🚴‍♂️💨
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Stuart
Nov 1, 2025
Customer service is very responsive and…
Customer service is very responsive and resolved my issue quickly.
Response from FREESKY eBikeNov 3, 2025
Thank you for your support of Freesky.
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Chris
Oct 31, 2025
Rocky Pro A-320
I did extensive research before purchasing the Freesky Rocky Pro e-bike. This bike is high quality and packed with features! It rides great both on and off road and thanks to the long battery life, we have been able to go on much longer rides/adventures. Customer service has been very responsive and communicative when needed. 5 stars without hesitation...
Response from FREESKY eBikeNov 3, 2025
Thank you so much for your amazing review! We're thrilled to hear that your research paid off and you're loving the FREESKY Rocky Pro A-320. It's awesome that the bike is meeting your expectations for both on-road and off-road adventures, and that the long battery life is giving you the freedom to go on even longer rides. We’re also happy to know that our customer service has been able to help when needed! We really appreciate your 5-star rating and are here anytime you need anything. Enjoy your rides, and thanks for being part of the FREESKY family! 🚴‍♂️⚡✨
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Aaron
Oct 30, 2025
Love my Freesky Bike
Got my Eurostar bike back in the early Summer and have nothing but good things to say about it. It's comfortable, its fast, and customer service is great and easy to deal with. Highly recommended!
Response from FREESKY eBikeOct 31, 2025
Thank you so much for the fantastic review! We're thrilled to hear that you're enjoying your Freesky Eurostar e-bike—comfort, speed, and great customer service are exactly what we aim for. Your recommendation means a lot to us! If you ever need anything in the future, don't hesitate to reach out. Enjoy the ride! 🚴‍♂️💨 Thanks again for your support, and we look forward to serving you again soon!
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Jeff
Oct 30, 2025
I ride old logging trails and gravel…
I ride old logging trails and gravel roads in Northern Minnesota. My Spirit Horse handles this type of riding without issue and the bike is very stable. The battery gives me great range as I usually keep the pedal assist at 2-3. I am very happy with my purchase and I think the bike is a great value. Customer service has been very good, as well.
Response from FREESKY eBikeOct 31, 2025
Thank you for sharing your experience with the Spirit Horse! We're so glad to hear that it's holding up well on the old logging trails and gravel roads of Northern Minnesota. We’re also happy to hear that our customer service has been helpful! We really appreciate your feedback and are excited that you’re enjoying your bike. It sounds like you’ve found the perfect match for your riding adventures. If you need anything down the road, don’t hesitate to reach out. Enjoy your rides and thanks again for choosing Freesky! 🚴‍♂️🌲
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Andymar S.
Oct 30, 2025
Excellent customer support
Excellent customer support. Response is almost immediate.
Response from FREESKY eBikeOct 31, 2025
Thank you for your support of FREESKY!
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Geoff C.
Oct 30, 2025
Bought A older Himalaya Sport from a…
Bought A older Himalaya Sport from a private party..Have had to Replace some parts & Give the Girl some Love..Finally feeling comfortable after get the Bike dialed in! Loving it!! Just did a 22 mile ride..Rock& Roll Freesky! During my Journey of getting the Bike dialed in ..Jensen & Jackson my Freesky reps..Answered All my Questions & Got my parts out of China as Soon as they Could...Thx again Jensen !! If your looking for a Awesome Ebike & Great Customer Service.....Freesky baby💪
Response from FREESKY eBikeOct 31, 2025
Thanks so much for the great review! We’re so happy to hear you’re loving your Himalaya Sport after getting it dialed in. Big shoutout to Jensen and Jackson for helping you out—glad we could get you the parts you needed! Sounds like you're really enjoying your rides now, and we appreciate you recommending us. Thanks for choosing Freesky, and we’re here if you need anything else! 💪🚴‍♂️
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