FREESKY eBikeReviews of freeskycycle.com

Alaska Pro - I made a decision to try Freesky based on the high reviews on performance and customer service. I have been very happy with the bike performance. There was damage to a battery during shipping that was unusual and required a replacement. This was certainly a test for customer support and they delivered by swapping it out for a replacement. Communication has been great and I am glad I chose Freesky!

Dont have the bike, still waiting to try it but the the customer support is fast and helpful. Cant wait to try the bike itself :)

I’ve been riding the Freesky Warrior Pro for a while now, and it has easily exceeded all my expectations. The biggest standout feature is definitely the battery range—I can cover impressive distances on a single charge without any range anxiety. Beyond the great autonomy, this bike delivers exceptional power on steep climbs and fantastic stability thanks to its fat tires. The frame is rock-solid, and the suspension handles rough terrain and off-road trails effortlessly. It feels like a premium, comfortable, and remarkably well-built machine. The value for money is unbeatable given the performance it packs. Highly recommended!

Updated Review 8/20/2026: ---------------------------------- I'm bumping up my rating to a 4 to show that good faith progress is being made. They have agreed to sell (near cost) and ship us downgraded components to get our bikes to a Class 3 rating. Unfortunately, these parts must ship from China and take 30-40 days. Its not ideal, but better than nothing and shows they are willing to compromise. I'm committed to keep this review updated with updates by date, and increase or decrease the rating as appropriate. Once I have confirmation that the parts are ready, shipped and I can track them, I will update this again. Then once received, installed and confirmed that the parts work as advertised, I will update again. I'm committed to being fair and honest. But I strongly encourage everyone to be informed about your state and local jurisdiction ebike laws. They are changing rapidly. Original review 8/17/2026: --------------------------------- Beware of State ebike classification laws!!!! I live in Washington State and the newly passed ebike law (SB 6110) now classifies several Freesky and other "ebikes" being sold as electric motorcycles. The Alaska Pro doesn't even qualify as a Class 1, 2 or 3 bike in any state I'm aware of that uses the 3 classification system. Why am I rating Freesky with one star? Because they have been very lax in addressing this with myself and are NOT changing their website, advertising and Amazon listings to clearly state that these higher powered emotos are classified as electric motorcycles in almost every state. They also have failed to update their website to warn buyers and educate them on the rapid changing ebike laws across the US. I'm not talking about an informational blog post but a warning on each page where they sell a "motorcycle" vs. an "ebike". They also need to add an "Electric Motorcycle" classification or if it qualifies, add a Class 1, 2 or 3 identifier with each bike to clearly inform prospective purchasers. If you buy an Alaska pro today and live in Washington for example, you cannot ride it on any street or shared use trail legally unless you license it as a motorcycle, get the endorsement, a license plate with tabs, pass a the motorcycle test, wear a helmet, and get motorcycle insurance. No joke, research it yourself! So if you buy one of these or any of their "ebikes" that have a motor of 1000w + or if the bike is capable of going over 28 mph, its a motorcycle. I will state that the Alaska Pro itself "was" great fun to ride but now it sits in my garage until we can get Freesky to help in an expeditious and fair manner to downgrade and retrofit our bikes. They stated that our bikes are out of warranty and we would need to pay to downgrade. FINE! Help us source the parts right away and please do it at cost, not at a profit. They wanted $500 each for to downgrade. I don't consider that fair. We aren't trying to get them to give us parts to "upgrade" we are looking for fair treatment to "downgrade" our bikes! The first recommendation was to try and get us to simply place a Class 1/2/3 sticker on the motor and call it good. What!?!? That is illegal in Washington. I warned Freesky that I would post this and update this review once they have addressed my issue as well as do the right thing and educate you other Amazon buyers. I have purchased 5 Freesky bikes and I'm done unless this gets resolved in a satisfactory manner.

My sales rep was Clint very helpful when I was trying to make up my mind what bike to buy and what kind of writing I wanted to do. I was very surprised by the quality of the accessories very nice equipment and then the bike showed up and wow, I can't complain. Very nicely built and equipment on the bike. Let a few of my friends ride it and they all want to get one now so we can all ride together thanks again, Clint

I've had my Eurostar Ultra Freesky for just over a year now and had an unexpected battery issue. I contacted Kenny at Freesky and after sending the requested photos of my battery, they promptly sent me a new battery covered by the warranty and I was back riding in no time. My first ride with this new battery is the one that had me hit 1000 miles ridden. Fantastic customer service and bike!

Fantastic service to support a faulty freewheel on my Rocky Pro A320. Great customer service . Thank you again 👏👏

I was reluctant at first to buy the Warrior on Amazon but the specifications and the price was hard to resist. I am happy I didn’t resist! This e-bike is way better than my last one. When a part broke I reached out and they immediately sent me another. I am very happy with this purchase.