FreeRateUpdate.com Reviews | Read Customer Reviews of freerateupdate.com

FreeRateUpdate.comReviews of freerateupdate.com

4.4756 reviews
Investments & Wealth
2 Ponds Edge Dr, Chadds Ford, Pennsylvania

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FreeRateUpdate.com

About FreeRateUpdate.com

FreeRateUpdate.com makes it fast and easy for consumers to compare mortgage and home equity options and get the best offers for their unique situation, without the hassle of shopping at multiple places one by one.Since 2008, FreeRateUpdate has made shopping for home purchase mortgages, refinances, and home equity fast and fully online. Licensed as a mortgage broker in most states NMLS #1154338. FRU has grown its network to over 700 local and nationwide lenders and brokers, big and small, covering almost any consumer's mortgage wants and needs.By connecting consumers and lenders directly, FreeRateUpdate helps more people get competitive offers, while the slow, traditional way of shopping for a mortgage becomes a thing of the past. Most recently, FreeRateUpdate has brought AI into its process, staying on the cutting edge of modernizing the mortgage shopping experience, including 100% digital options with network participants integrated from start to finish.Every lender and broker in our network is properly licensed, so you can shop with confidence. Whether you are buying, refinancing, or looking to get home equity, FreeRateUpdate.com makes it fast and free. Recognized by Inc. Magazine as one of America's fastest-growing co

FreeRateUpdate.com (freerateupdate.com) has 756 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.

Website: freerateupdate.com
Category: Investments & Wealth
Location: Chadds Ford, Pennsylvania
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 12% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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FreeRateUpdate.com reviews

756 approved reviews, newest moderated first

wesley N.
Jun 24, 2026
consolidation loan
everybody i talked to was nice and walked me throw each step ,
Response from FreeRateUpdate.comJul 31, 2026
Thank you, Wesley! We're glad the people you spoke with explained each step clearly. 😊
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Jaclyn
Jun 22, 2026
Not sure what this is for
Not sure what this is for. The sales presentation? The offer? The app? Be more specific
Response from FreeRateUpdate.comJul 31, 2026
Thanks for asking. This review is for your experience with FreeRateUpdate, the service that connects consumers with participating lenders.
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RHS
Jun 20, 2026
After a barrage of phone calls from…
After a barrage of phone calls from many lenders, West Capital, the one I tried first, did not work out. Free Rate sells your personal information, so prepare to see an increase in phone call solicitors, and phishing emails. Ended up going
Response from FreeRateUpdate.comJul 31, 2026
FreeRateUpdate connects consumers with participating lenders. West Capital and other lenders handle their own calls and loan options. You can ask each company contacting you to place you on its do-not-call list.
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Gary A.
Jun 20, 2026
the professionalism the attention to…
the professionalism the attention to detail and the aggressive per suit to solve problems to the advantage of the client. A very satisfying experience resulting in complete confidence of achieving my goal of a new refinancing of my house.
Response from FreeRateUpdate.comJul 31, 2026
Thank you, Gary. We appreciate your feedback and are glad you felt confident moving toward your refinancing goal.
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Johnny
Apr 7, 2026
Lead Purchase
From LO aspect, company leads are inconsistent, you pay for their services, give them guidelines on the types of leads that you would like to receive, and they do everything opposite of what you requested. You request a certain amount of leads per day and they never deliver on what was requested. You ask for certain amount of loan types, and they do everything opposite of what was requested, Inconsistent quality
Response from FreeRateUpdate.comJul 31, 2026
Your concerns are specific: lead volume, requested loan types, and consistency. Those should be reviewed against the delivery settings and account history by your account representative.
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Dina R.
Apr 3, 2026
Send your phone number to India, Philppines
This is a spam company that sends your phone number to China, India, Philippines, and has them call you all night and day. They do not take you off their list even if you tell them not to call. The filthiest of the filth.
Response from FreeRateUpdate.comJul 31, 2026
FreeRateUpdate connects consumers with participating lenders and brokers. Calls after a match are placed by those companies, not by FreeRateUpdate. Each company can place you on its do-not-call list.
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Laura
Jan 9, 2026
I was looking for a rate and they hung up when I didn't want a refi just a equity loan
I was looking for a rate and they contacted me, the lender they sent me too, I guess figured I was too informed on my financial status and hung up on me.
Response from FreeRateUpdate.comJul 31, 2026
FreeRateUpdate made the connection; the lender handled that call and its product discussion. We cannot determine from the review why the call ended.
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customer
Aug 16, 2025
Excellent company
great company
Response from FreeRateUpdate.comJul 31, 2026
Thank you for the kind words and the five-star review! We're glad you had a great experience with FreeRateUpdate.
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