Emily
You all suck!
You all suck!
Response from FreeRateUpdate.comOct 23, 2026
Thank you for your feedback, Emily. FreeRateUpdate is a free comparison service that connects people with licensed lenders and brokers.
FreeRateUpdate.com makes it fast and easy for consumers to compare mortgage and home equity options and get the best offers for their unique situation, without the hassle of shopping at multiple places one by one.Since 2008, FreeRateUpdate has made shopping for home purchase mortgages, refinances, and home equity fast and fully online. Licensed as a mortgage broker in most states NMLS #1154338. FRU has grown its network to over 700 local and nationwide lenders and brokers, big and small, covering almost any consumer's mortgage wants and needs.By connecting consumers and lenders directly, FreeRateUpdate helps more people get competitive offers, while the slow, traditional way of shopping for a mortgage becomes a thing of the past. Most recently, FreeRateUpdate has brought AI into its process, staying on the cutting edge of modernizing the mortgage shopping experience, including 100% digital options with network participants integrated from start to finish.Every lender and broker in our network is properly licensed, so you can shop with confidence. Whether you are buying, refinancing, or looking to get home equity, FreeRateUpdate.com makes it fast and free. Recognized by Inc. Magazine as one of America's fastest-growing co
FreeRateUpdate.com (freerateupdate.com) has 756 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Showing 71 reviews with 1 star · Clear filters
Emily
You all suck!
Response from FreeRateUpdate.comOct 23, 2026
Thank you for your feedback, Emily. FreeRateUpdate is a free comparison service that connects people with licensed lenders and brokers.
Kenneth H.
They couldn't do anything for me
Response from FreeRateUpdate.comOct 21, 2026
Thank you for sharing, Kenneth. FreeRateUpdate is a free comparison shopping website that connects people with licensed lenders and brokers. If anything changes, you're welcome to compare options with us again.
Charles
STOP sending me shit. I asked for none of this... Please STOP
Response from FreeRateUpdate.comOct 6, 2026
Hi Charles, thank you for letting us know. FreeRateUpdate is a free comparison shopping website for mortgage rates. We've removed you from our contact list. If you ever hear from us again, reply STOP or call 844-326-3442 and we'll fix it right away.
Shelley
It It doesn't play. Cancel now
Response from FreeRateUpdate.comOct 6, 2026
Shelley, thanks for the feedback. FreeRateUpdate is a free comparison shopping website for mortgage rates, and we've removed you from our contact list. If anything from us still reaches you, reply STOP or call 844-326-3442 and we'll take care of it right away.
Ramon
Waiting on line for extended time . No human returned my call!
Response from FreeRateUpdate.comAug 5, 2026
We aim to connect people quickly — if you're still waiting to hear back, feel free to call 844-326-3442 directly.
David
just a sales palatiform. marketing scam
Response from FreeRateUpdate.comJul 8, 2026
Thanks for the feedback. FreeRateUpdate is a free service that connects consumers with licensed lenders so they can compare rates and options that fit their needs.
Johnny
From LO aspect, company leads are inconsistent, you pay for their services, give them guidelines on the types of leads that you would like to receive, and they do everything opposite of what you requested. You request a certain amount of leads per day and they never deliver on what was requested. You ask for certain amount of loan types, and they do everything opposite of what was requested, Inconsistent quality
Response from FreeRateUpdate.comJul 31, 2026
Your concerns are specific: lead volume, requested loan types, and consistency. Those should be reviewed against the delivery settings and account history by your account representative.
Dina R.
This is a spam company that sends your phone number to China, India, Philippines, and has them call you all night and day. They do not take you off their list even if you tell them not to call. The filthiest of the filth.
Response from FreeRateUpdate.comJul 31, 2026
FreeRateUpdate connects consumers with participating lenders and brokers. Calls after a match are placed by those companies, not by FreeRateUpdate. Each company can place you on its do-not-call list.